DJ KELLAR
Carlsbad,NM
Summary
Dynamic Store Manager with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
14
14
years of professional experience
Work History
Store Manager
La Tienda Thriftway/ Fenn Foods Inc.
03.2011 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Associate
Walmart
09.2014 - 12.2014
- Stocked fruits and vegetables and removed old or poor quality products.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
Swamper
Wilbanks Trucking
01.2015 - 04.2015
- Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
- Supported efficient transportation of goods using appropriate loading techniques for safe handling during transit.
Education
High School Diploma -
Artesia High School
Artesia, NM05.2014
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
- Shift scheduling
- Recruitment and hiring
- Documentation and reporting
Accomplishments
- Supervised team of 100 staff members or more
- Store Manager at several store locations
- Recruited many successful new managers
- Increased sales by coaching department managers on new merchandising standards.
Timeline
Swamper
Wilbanks Trucking
01.2015 - 04.2015
Associate
Walmart
09.2014 - 12.2014
Store Manager
La Tienda Thriftway/ Fenn Foods Inc.
03.2011 - Current
High School Diploma -
Artesia High School
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