Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Dj SELVEY

Gansevoort,NY

Summary

Accomplished Partner at Stewarts Shop with a proven track record in strategic planning and mentorship, delivering enhanced customer satisfaction and loyalty through effective service. Demonstrates strong leadership and time management skills, excelling in employee scheduling and food safety compliance. Expertise in security protocols and loss prevention contributes to operational excellence and a safe environment. Aiming to leverage this experience to drive further improvements in service quality and team performance.

Overview

6
6
years of professional experience

Work History

District Staff

Stewarts Shop's
South Glens Falls, New York
05.2022 - Current
  • Help with onboarding new partners
  • Help with training new partners
  • Train and mentor shop personnel on food service standards.
    Perform and follow up on food safety inspections.
    Schedule and train new product and equipment installations.
    Support remodel, rebuild, and new shop setup.
  • Follow up with NYS Agriculture & Markets inspections.
  • Minimized liability by correctly following tobacco and alcohol policies
  • Increased customer loyalty by promoting rewards programs
  • Handled payment, adjustment and refund inquiries from internal and external customers
  • Delegated work to staff, setting priorities and goals.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Conducted audits on internal controls.
  • Implemented new procedures for improving customer service initiatives in order to increase satisfaction levels.

Volunteer

SHMD
South Glens Falls, New York
09.2018 - Current
  • Encouraged citizens to be active in community through organizational events and projects
  • Attended community events and meetings to promote organizational goals
  • Learned tasks quickly to improve performance
  • Sorted donations to local hospitals and homeless shelters for those with special needs or circumstances
  • Took photos during workday at volunteer program sites
  • Led set-up and clean-up tasks at community volunteer events and workshops
  • Participated in multiple philanthropy events to raise money for various charities
  • Organized and supervised games and other recreational activities to promote physical, mental and social development

Swing Manager

McDonald's
South Glens Falls, New York
03.2021 - 02.2022
  • Secured money and prevented losses with effective register controls and careful cash handling
  • Focused food service team with clear objectives, careful monitoring and consistent leadership
  • Enhanced customer satisfaction by training employees in service strategies and improving engagement
  • Performed maintenance check of equipment prior to use
  • Protected restaurant profits with good security protocols, supply management strategies and team scheduling expertise
  • Inspected restaurant equipment and identified maintenance issues

Education

BBA - Business Administration And Management

SUNY Adirondack
Queensbury, NY
05-2026

High School Diploma -

South Glens Falls High School
South Glens Falls, New York
06.2021

Skills

  • Strategic planning
  • Training & Mentorship
  • Employee schedule management
  • Basic Accounting
  • Time management
  • Leadership & Management
  • Security & Loss prevention
  • Event Planning
  • Coordination
  • Food Safety
  • Microsoft Office
  • Customer service

Volunteer Experience

Volunteer, SHMD, South Glens Falls, NY, 09/01/18, 03/01/22, Encouraged citizens to be active in community through organizational events and projects., Attended community events and meetings to promote organizational goals., Learned tasks quickly to improve performance., Sorted donations to local hospitals and homeless shelters for those with special needs or circumstances., Took photos during workday at volunteer program sites., Led set-up and clean-up tasks at community volunteer events and workshops., Participated in multiple philanthropy events to raise money for various charities., Organized and supervised games and other recreational activities to promote physical, mental and social development.

Timeline

District Staff

Stewarts Shop's
05.2022 - Current

Swing Manager

McDonald's
03.2021 - 02.2022

Volunteer

SHMD
09.2018 - Current

BBA - Business Administration And Management

SUNY Adirondack

High School Diploma -

South Glens Falls High School
Dj SELVEY