Djahanshah Azodi
Las Vegas
Summary
Experienced and detail-oriented Gaming Technology Manager with over 15 years in the gaming industry, specializing in slot machine refurbishment, installation, and maintenance. Adept in configuring complex player tracking systems, leading technical teams, and managing multi-site projects from conception through completion. Extensive experience with Aristocrat's Oasis 360 and OneLink systems, IGT Advantage systems, and network-based gaming infrastructure. Known for delivering exceptional technical support and acting as a critical escalation resource for both customers and vendors. Proven success in systems management, strategic planning, solutions delivery, change management, policy development / deployment, and regulatory adherence. Extremely customer centric, with the ability to focus on the bigger picture. Ability to remain calm and focused in critical and demanding situations. Ability to manage multiple high priority, high impact, high value projects simultaneously. Trainer/mentor with the skills to motivate peak performance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Manager, Gaming Systems
Aristocrat Technologies, INC
01.2019 - 04.2025
- Supervised a team of technicians and specialists for slot machine installations and system configuration projects nationwide.
- Spearheaded full lifecycle implementation of player tracking systems, including configuration of user profiles, slot tech access, jackpot authorizations, PBT setups, and card enrollment procedures.
- Acted as the primary escalation contact for field service issues involving both software and hardware platforms.
- Trained internal staff and third-party vendors on Oasis 360 features, troubleshooting methods, and best practices.
- Collaborated closely with engineering and software teams to deploy upgrades and enhancements.
Operations/Technical Manager
Crawford Coin, Inc.
01.2018 - 01.2019
- Managed daily operations including scheduling and supervising field teams for slot machine installs and service.
- Oversaw ATM and safe fund management across the entire gaming route.
- Provided daily support for player tracking systems and ensured optimal performance of progressive jackpot systems.
- Coordinated technical support for employees through both remote and on-site assistance.
Shop Manager
Nevada Gaming Partners, LLC
01.2014 - 01.2018
- Directed shop operations for the refurbishment and preparation of slot machines for the casino floor and route operations.
- Maintained and updated player tracking and progressive systems across multiple client locations.
- Delivered technical support and coordination for casino and route customers on a daily basis.
Route/Slot Technician
Nevada Gaming Partners, LLC
06.2011 - 01.2014
- Performed routine maintenance and revenue drops across the gaming route.
- Conducted full machine teardown and refurbishments for deployment in new or upgraded locations.
Project Coordinator / Designer
JHR Associates, Ltd.
09.2005 - 06.2011
- A Commercial Subdivision for a gas station and future retail for which involved utility improvements, grading and mapping of the commercial subdivision for this site, was also involved in project site meetings and agency coordination.
CADD II / Designer
LJA Engineering
03.2004 - 09.2005
- A 10 mile stretch of river that drains naturally into the Brazos River after running from the Rosenberg area through George Ranch, the Thompson Oil Fields and Brazos Bend State Park. Was involved in the engineering design of the upstream and downstream drainage structures to make the diversion channel fully operational, which included (6) 8’ x 8’ box culverts to collect the storm water and transport it through a stilling pool 1,500 feet from the river’s edge. Also involved in surveying which included laying out the river from the topography points and mapping provided by our Survey Department.
CAD Operator / Drafter
Centurion Integrated Systems
08.1998 - 06.2001
- Provided CAD drafting support for engineering designs, including utilities and site plans.
Education
Associate of Applied Science - Drafting Technology
The Art Institute
Las Vegas, NV01.1998
Skills
- Slot Machine Refurbishment & Installation
- Aristocrat Oasis 360 & OneLink Configuration
- Hardware & Network Troubleshooting
- Technical Training & Escalation Support
- Cross-functional Team Leadership
- Project Coordination & Field Operations
- Vendor and Client Relationship Management
- Excellent project management skills
- Exceptional team development/leadership skills
- Broad knowledge of gaming and related systems
- AutoCAD (v12–2025)
- Microsoft Office Suite
Certification
- Aristocrat: Oasis Master Certification
- Aristocrat: OneLink Master Certification
- Visio 2019 Essential Training
- Slot Audit, Games & Hardware, Pit Operations (Aristocrat)
- MS Office Suite including MS Excel, and Power Points
- Autodesk suite including Softdesk, Land Development, and Raster Image
Timeline
Senior Manager, Gaming Systems
Aristocrat Technologies, INC
01.2019 - 04.2025
Operations/Technical Manager
Crawford Coin, Inc.
01.2018 - 01.2019
Shop Manager
Nevada Gaming Partners, LLC
01.2014 - 01.2018
Route/Slot Technician
Nevada Gaming Partners, LLC
06.2011 - 01.2014
Project Coordinator / Designer
JHR Associates, Ltd.
09.2005 - 06.2011
CADD II / Designer
LJA Engineering
03.2004 - 09.2005
CAD Operator / Drafter
Centurion Integrated Systems
08.1998 - 06.2001
Associate of Applied Science - Drafting Technology
The Art Institute
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