Djamarat Rwibutso
Kigali City
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager and Head Barista
KCL (kigali ciffee lab)
Nyamirambo
08.2022 - Current
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Received and accurately processed customer payments.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Described menu items to customers and suggested appealing products.
- Created promotional displays for advertising special events or promotions at the KCL.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized official and off-menu coffee and tea preparations.
- Maintained inventory levels by ordering supplies as needed.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Interviewed prospective employees and provided input to MD on hiring decisions.
- Negotiated with suppliers to secure cost-effective resources.
- Trained new employees on company policies, job duties, and performance expectations.
- Monitored inventory levels to ensure adequate stock was available at all times.
CEO
Self Employer
Kigali
02.2018 - 11.2021
- Optimized supply chain to reduce materials costs and improve distribution.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Reviewed current systems and processes regularly for potential improvements or upgrades.
- Led strategic planning and execution to enhance profitability and company growth.
- Drove revenue by cultivating successful client relations.
Education
Certificate
INTER-AFRICAN TRAINING INSTITUTE (IFIAC)
COTE D'IVOIRE08-2024
CERTIFICATE
NAEB
KIGALI-RWANDA12-2022
High School Diploma -
Isetari
Kuruyenzi Kamonyi12-2017
Skills
- Employee training
- Customer service
- Sales promotions
- Adaptable and flexible
- New hire training
- Detail-oriented
- Opening and closing coordination
- Opening and closing procedures
- Specialty drink preparation
- Multitasking Abilities
- Food presentation
- Coffee grinding
- Excellent communication
- Beverage preparation
- Cleaning and sanitizing
- Analytical thinking
- Time management abilities
Certification
- BUILDING UP TEAM
- ENGAGING WITH THE DIASPORA FOR TRADE
- INTRODUCTION TO SUPPLY CHAIN MANAGMENT
- BARISTA AND CUPPING
- COFFEE PROCESSING (BASIC CUPPING AND ROASTING)
- INTERNATIONAL TRADE ENVIROMENT
- AFRICA BARISTA CHAMPIONSHIP 2024
- AFRICA BARISTA CHAMPIONSHIP 2025
Languages
English
Full Professional
Swahili
Elementary
Websites
HOBBIES
- BASKETBALL
- TRAVALING
- READING
- FASHION
- FITNESS TRAINING
References
References available upon request.
Timeline
Manager and Head Barista
KCL (kigali ciffee lab)
08.2022 - Current
CEO
Self Employer
02.2018 - 11.2021
Certificate
INTER-AFRICAN TRAINING INSTITUTE (IFIAC)
CERTIFICATE
NAEB
High School Diploma -
Isetari