Overview
Work History
Education
Skills
Certification
Languages
Websites
HOBBIES
References
Timeline
Generic

Djamarat Rwibutso

Kigali City

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager and Head Barista

KCL (kigali ciffee lab)
Nyamirambo
08.2022 - Current
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Received and accurately processed customer payments.
  • Implemented promotional activities, including in-store events, to increase customer engagement and sales.
  • Described menu items to customers and suggested appealing products.
  • Created promotional displays for advertising special events or promotions at the KCL.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Memorized official and off-menu coffee and tea preparations.
  • Maintained inventory levels by ordering supplies as needed.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Interviewed prospective employees and provided input to MD on hiring decisions.
  • Negotiated with suppliers to secure cost-effective resources.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Monitored inventory levels to ensure adequate stock was available at all times.

CEO

Self Employer
Kigali
02.2018 - 11.2021
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Developed long-range plans for business growth, resulting in increase in annual sales.
  • Reviewed current systems and processes regularly for potential improvements or upgrades.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Drove revenue by cultivating successful client relations.

Education

Certificate

INTER-AFRICAN TRAINING INSTITUTE (IFIAC)
COTE D'IVOIRE
08-2024

CERTIFICATE

NAEB
KIGALI-RWANDA
12-2022

High School Diploma -

Isetari
Kuruyenzi Kamonyi
12-2017

Skills

  • Employee training
  • Customer service
  • Sales promotions
  • Adaptable and flexible
  • New hire training
  • Detail-oriented
  • Opening and closing coordination
  • Opening and closing procedures
  • Specialty drink preparation
  • Multitasking Abilities
  • Food presentation
  • Coffee grinding
  • Excellent communication
  • Beverage preparation
  • Cleaning and sanitizing
  • Analytical thinking
  • Time management abilities

Certification

  • BUILDING UP TEAM
  • ENGAGING WITH THE DIASPORA FOR TRADE
  • INTRODUCTION TO SUPPLY CHAIN MANAGMENT
  • BARISTA AND CUPPING
  • COFFEE PROCESSING (BASIC CUPPING AND ROASTING)
  • INTERNATIONAL TRADE ENVIROMENT
  • AFRICA BARISTA CHAMPIONSHIP 2024
  • AFRICA BARISTA CHAMPIONSHIP 2025

Languages

English
Full Professional
Swahili
Elementary

HOBBIES

  • BASKETBALL
  • TRAVALING
  • READING
  • FASHION
  • FITNESS TRAINING

References

References available upon request.

Timeline

Manager and Head Barista

KCL (kigali ciffee lab)
08.2022 - Current

CEO

Self Employer
02.2018 - 11.2021

Certificate

INTER-AFRICAN TRAINING INSTITUTE (IFIAC)

CERTIFICATE

NAEB

High School Diploma -

Isetari

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