Summary
Overview
Work History
Education
Skills
Languages
Education
Timeline
Generic

Djamell Alves

Brockton,MA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges.

Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technica abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

9
9
years of professional experience

Work History

Delta Airline

Ramp Agent
Boston, MA
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Swissport

Fueling and Service Technologies Inc.
Boston, MA
09.2023 - Current

Excellent verbal communication skills. active listening skills.

To be able to use a computer and the main software packages competently

Brockton Neighborhood

Costumer Serve
Brockton, MA
12.2020 - 09.2022

. Spoke with many type of people everyday

. Know how to to handle every type of people.

. Helping everyone

McDonald

Cashier Customer Service
Whitman, MA
05.2017 - 12.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills,
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed refunds for worn, damaged and broken merchandise.
  • Operate espresso machine and sandwich.
  • Responsible to prepare customers requests according to the menu options.

Education

Computer Science

Quincy College
Quincy, MA

High School Diploma -

Brockton High School
Brockton, MA
05.2020

Skills

Defects Identification

Estimating

Machine Operation

Visual Inspection

Following Instructions

Good Communication

Computer Skills

Teamwork and Communication

Teamwork and Coordination

Health and Safety Regulations

Material Handling

Hand-Held Scanners

Heavy Lifting

Identifying Flaws

Worksite Safety

(english, portuguese, cape verdean creole, spanish)Fluency

Positive Attitude

Strong Work Ethic

Checking and Gauging

Safe Machine Operation

Loading and Unloading Protocols

Quality Inspection

Inventory and Stocking

Line Work

Equipment Operation

Customer service

Teamwork and collaboration

Friendly, positive attitude

Problem-solving

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Português Creole
Native or Bilingual

Education

true

Timeline

Delta Airline

Ramp Agent
01.2025 - Current

Swissport

Fueling and Service Technologies Inc.
09.2023 - Current

Brockton Neighborhood

Costumer Serve
12.2020 - 09.2022

McDonald

Cashier Customer Service
05.2017 - 12.2020

High School Diploma -

Brockton High School

Computer Science

Quincy College
Djamell Alves