Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OperationsManager

LUIS ROSADO

The Bronx,NY

Summary

To obtain a position in which to utilize my working experience and educational knowledge in order to be successful and impose growth within the job as well as myself.

Overview

25
25
years of professional experience
1
1
Certification

Work History

DELTA AIRLINE

CLEANER
Queens, NY
05.2021 - Current
  • Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Provided schedule, routing and fare information to assist customers with ticket purchases.
  • Directed passengers to correct loading gates or areas for departures and connections.

Operations Manager

AAA Best AutoBody
Bronx, NY
05.2003 - Current
  • 646) 339-9257 Mobile CManagement - Appointed to oversee entire day-to-day operations including and not limited to hiring and replacement of proper staff
  • Coordinating all insurance evaluations accordingly
  • Purchase and receive all body shop equipment and car parts
  • In charge of liaising with all vendors and tow companies that make deliveries to and from the body shop assisting our clients
  • Non-Structural Analysis and Damage Repair - Safely prepare a vehicle for body repair, inspect and determine the extent of body damage
  • Able to repair body damage by cutting and or applying body filler
  • Repair and inspect seat belts, SRS and glass hardware
  • Structural Analysis and Damage Repair I-Welding - Diagnose, analyse, straighten and align unibody parts using a tram self-centering gauge
  • Cutting high strength steel
  • Plastic and Adhesives Painting and Refinishing I - Able to repair plastic parts by welding urethane or epoxy adhesive and also able to retexture plastic parts
  • Select and use the proper personal safety equipment for surface preparation, spray gun and related equipment
  • Use of correct
  • Methods to remove and replace heated and non-heated glass
  • Painting and Refinishing II - Surface preparation and the methods of applying primer and repaired areas
  • Inspect, clean and determine condition of spray guns and related equipment
  • Able to mix paints using, formula, match and apply paint
  • Able to apply multi-stage (tri-coat) paint
  • Able to buff and polish finishes to remove defects

AMAZON DRIVER

Drive
Bronx,, United States
02.2020 - 11.2020
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

New York Presbyterian Hospital, Environmental Services
05.1999 - 01.2003
  • Providing a safe environment for patients while using medical equipment
  • Follow established hospital procedures for handling, contaminating and disposal of general infectious waste
  • Maintaining environmental service work preparation areas in a neat manner
  • Furnishing polishing hospital floors.

Education

GED -

UNIVERSITY oF THE STATE NEW YORK
Albany, NY
01.2020

Skills

  • Travel Itineraries
  • Fare and Fee Calculations
  • Critical Thinking
  • Agent Assistance
  • Customer Reservations
  • Customer Relations
  • Driver Communications
  • Assisting Drivers
  • Order Picking and Processing
  • Driver Routing
  • Workflow Optimization
  • Employee Assignments
  • Lead Support Skills

Certification

  • CM - Certified Manager Certification

Languages

Spanish

Timeline

DELTA AIRLINE

CLEANER
05.2021 - Current

AMAZON DRIVER

Drive
02.2020 - 11.2020

Operations Manager

AAA Best AutoBody
05.2003 - Current

New York Presbyterian Hospital, Environmental Services
05.1999 - 01.2003

GED -

UNIVERSITY oF THE STATE NEW YORK
LUIS ROSADO