To obtain a position in which to utilize my working experience and educational knowledge in order to be successful and impose growth within the job as well as myself.
Overview
25
25
years of professional experience
1
1
Certification
Work History
DELTA AIRLINE
CLEANER
Queens, NY
05.2021 - Current
Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Provided schedule, routing and fare information to assist customers with ticket purchases.
Directed passengers to correct loading gates or areas for departures and connections.
Operations Manager
AAA Best AutoBody
Bronx, NY
05.2003 - Current
646) 339-9257 Mobile
CManagement - Appointed to oversee entire day-to-day operations including and not limited to
hiring and replacement of proper staff
Coordinating all insurance evaluations accordingly
Purchase and receive all body shop equipment and car parts
In charge of liaising with all vendors
and tow companies that make deliveries to and from the body shop assisting our clients
Non-Structural Analysis and Damage Repair - Safely prepare a vehicle for body repair, inspect
and determine the extent of body damage
Able to repair body damage by cutting and or applying
body filler
Repair and inspect seat belts, SRS and glass hardware
Structural Analysis and Damage Repair I-Welding - Diagnose, analyse, straighten and align
unibody parts using a tram self-centering gauge
Cutting high strength steel
Plastic and Adhesives Painting and Refinishing I - Able to repair plastic parts by welding
urethane or epoxy adhesive and also able to retexture plastic parts
Select and use the proper
personal safety equipment for surface preparation, spray gun and related equipment
Use of correct
Methods to remove and replace heated and non-heated glass
Painting and Refinishing II - Surface preparation and the methods of applying primer and
repaired areas
Inspect, clean and determine condition of spray guns and related equipment
Able to mix paints using, formula, match and apply paint
Able to apply multi-stage (tri-coat)
paint
Able to buff and polish finishes to remove defects
AMAZON DRIVER
Drive
Bronx,, United States
02.2020 - 11.2020
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
New York Presbyterian Hospital, Environmental Services
05.1999 - 01.2003
Providing a safe environment for patients while using medical equipment
Follow established hospital procedures for handling, contaminating and disposal of general
infectious waste
Maintaining environmental service work preparation areas in a neat manner
Furnishing polishing hospital floors.
Education
GED -
UNIVERSITY oF THE STATE NEW YORK
Albany, NY
01.2020
Skills
Travel Itineraries
Fare and Fee Calculations
Critical Thinking
Agent Assistance
Customer Reservations
Customer Relations
Driver Communications
Assisting Drivers
Order Picking and Processing
Driver Routing
Workflow Optimization
Employee Assignments
Lead Support Skills
Certification
CM - Certified Manager Certification
Languages
Spanish
Timeline
DELTA AIRLINE
CLEANER
05.2021 - Current
AMAZON DRIVER
Drive
02.2020 - 11.2020
Operations Manager
AAA Best AutoBody
05.2003 - Current
New York Presbyterian Hospital, Environmental Services