Djamilah Lambert
Summary
Dedicated and motivated individual focused on personal growth in all aspects of life. Goal-oriented mindset excelling in greeting customers and providing tailored merchandise recommendations. Extensive experience in customer service and sales hones ability to ensure customer satisfaction. Known for hardworking nature and multitasking skills, ready to contribute to team's efforts in achieving company goals.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Sous le Manguier Bar/Restau
06.2017 - 06.2021
- Front Desk Receptionist
- Customer Service
- Cashier
- Waitress
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Cashier
SALES ASSOCIATE/Burlington
09.2022 - 03.2024
- Cashier
- Sometimes work as a customer service lead for more experience
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service
A&P Empire LLC
05.2023 - 08.2023
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Worked well in a team setting, providing support and guidance.
Sales Associates
Duty Free
11.2023 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
Beauty Advisor
Dufry
04.2024 - Current
- Maintained counter and display areas for cleanliness and organization.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
IDEPH (Institution Du Bon Pasteur)
Jacmel, Haiti 2020
Hotel And Restaurant Management
Bunker Hill Community College
Charlestown, MA05-2026
English
Jacaya English Institute
Jacmel,Haïti French
Alliance Française
HaitiSkills
- Multilingual
- Multitask
- Communication
- Active Listening
- Customer Service
- Teamwork
- Problem Solver
Accomplishments
The change Agent article
Musician(Violin)
Languages
Creole
French
English
Timeline
Beauty Advisor
Dufry
04.2024 - Current
Sales Associates
Duty Free
11.2023 - Current
Customer Service
A&P Empire LLC
05.2023 - 08.2023
Cashier
SALES ASSOCIATE/Burlington
09.2022 - 03.2024
Front Desk Receptionist
Sous le Manguier Bar/Restau
06.2017 - 06.2021
High School Diploma -
IDEPH (Institution Du Bon Pasteur)
Hotel And Restaurant Management
Bunker Hill Community College
English
Jacaya English Institute
French
Alliance Française
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