Proactive professional skilled in customer engagement, issue resolution, and effective communication. Committed to enhancing customer satisfaction through problem-solving and teamwork.
Overview
2
2
years of professional experience
Work History
Security
Allied Universal Security Services
Baltimore , Md
11.2024 - Current
Monitored security systems within the campus environment.
Maintained a high level of security within the branch by monitoring employee activities and enforcing security protocols.
Monitored the store floor for potential security risks.
Sales associates
Price Busters Furniture Stores
Baltimore, Maryland
02.2024 - 06.2025
Assisted customers in selecting furniture that met their needs and preferences.
Maintained product displays to ensure a visually appealing shopping environment.
Processed customer transactions accurately and efficiently at the point of sale.
Provided detailed product information to educate customers on features and benefits.
Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
Participated in store promotions and events to increase customer engagement and sales.
Cashier
Shoppers Food
Baltimore, Maryland
11.2024 - 04.2025
Processed customer transactions accurately and efficiently at checkout.
Assisted customers with inquiries and provided product information.
Maintained cleanliness and organization of checkout area throughout shifts.
Handled cash, credit, and gift card transactions securely.