Djenadi Gonzalez
Houston,TX
Summary
Accomplished manager recognized for enhancing operational efficiency through process optimization and team training. Led projects that improved communication and compliance across departments, resulting in measurable growth and performance improvements.
Overview
23
23
years of professional experience
Work History
Manager, Directional Surveys and WDP
Tgs Nopec
Houston, Texas
08.2010 - 12.2025
- Coordinated project teams to ensure alignment with company objectives.
- Implemented process improvements to enhance operational efficiency.
- Developed training programs for new staff on company policies.
- Facilitated communication between departments to streamline workflows.
- Oversaw compliance with industry regulations and safety standards.
- Analyzed performance data to identify opportunities for growth.
- Led team meetings to discuss progress and address challenges.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Conducted performance reviews for team members.
- Coordinated cross-departmental projects to ensure timely and successful completion.
Senior QA Manager
P2 Energy
San Antonio, Texas
12.2005 - 08.2010
- Led quality assurance processes across software development lifecycle.
- Developed and implemented testing strategies for energy management applications.
- Collaborated with cross-functional teams to resolve software defects.
- Trained and mentored junior QA staff on testing methodologies.
- Evaluated and integrated automated testing tools into workflows.
- Maintained up-to-date knowledge of industry trends and changes in technology related to Quality Assurance practices.
- Trained new members on existing processes and tools used in the team.
- Managed the daily activities of a QA team ensuring that deadlines were met.
- Documented all phases of QA process including test plans, scripts, execution results, bug reports.
- Coordinated with other departments to ensure smooth flow of information between teams for effective delivery of projects.
- Collaborated with developers to resolve technical issues in a timely manner.
- Identified root cause of bugs and defects and provided solutions for them.
- Kept records of quality reports and statistical reviews.
- Supervised and guided inspectors, technicians, and other staff.
- Established product specifications and quality assurance practices.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
Senior CAD Technician
CPS Energy
San Antonio, TX
03.2003 - 08.2005
- Collaborated with project managers to ensure timely completion of design projects.
- Reviewed and modified existing designs for compliance with industry standards.
- Coordinated with cross-functional teams to gather project specifications and requirements.
Education
High School Diploma -
Southside High School
San Antonio06-1986
Skills
- Project management
- Process optimization
- Performance evaluation
- Compliance monitoring
- Training design
- Quality control
Timeline
Manager, Directional Surveys and WDP
Tgs Nopec
08.2010 - 12.2025
Senior QA Manager
P2 Energy
12.2005 - 08.2010
Senior CAD Technician
CPS Energy
03.2003 - 08.2005
High School Diploma -
Southside High School