DJENEBA COULIBALY EPSE TRAORE
Queens,NY
Summary
BONENT-certified hemodialysis technician with recent formal training in dialysis procedures, equipment handling, and patient care. Highly motivated, detail-oriented, and committed to providing safe and compassionate treatment in the medical field.
The seven years of solid experience in the banking field, even if it remains technically different from my dialysis certification, have given me excellent professionalism, good communication, the ability to work effectively under pressure and in a team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Portfolio Developments officer and credit support
UNACOOPEC.CI
IVORY COAST, ABIDJAN
12.2016 - 05.2023
- Managed client inquiries, ensuring timely resolution and satisfaction.
- Responded promptly to customer inquiries or complaints in a polite manner.
- Ensured the security and confidentiality of sensitive information.
- Developed and maintained relationships with key clients and stakeholders.
- Assessed company operations for compliance with safety standards.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Commercial Agent
MICROFINANCE CREDIT FEF
IVOIRY COAST, ABIDJAN
11.2014 - 11.2016
- Developed relationships with clients to understand their financial needs.
- Conducted market research to identify new sales opportunities.
- Collaborated with team members to enhance customer service strategies.
- Managed client accounts and ensured timely follow-ups on inquiries.
Internship School in Accounting Finance
BNETD CCT
IVORY COAST, ABIDJAN
11.2012 - 10.2013
- Assisted in developing project plans and timelines for various initiatives.
- Collaborated with team members to gather and analyze data for reports.
Education
Dialysis Technician
New York Medical Career Training Center
New York, NY02-2025
Associate of Applied Science - Accounting And Business Management
HETEC ANGRE
ANGRE COCODY09-2012
High School Diploma -
College Moderne La Colombe
Abidjan/Marcory06-2010
Skills
- Adaptability and fast learning
- Good teamwork
- Excellent listening and communication
- Great attention to detail and precision
- Reliability and good organization
Languages
French
Native/ Bilingual
English
Professional
Certification
- Certified Hemodialysis Technologist- BONENT CHT(Board of Nephrology Examiners Nursing and Technology)- Jul 2025-Jun 2029
- Certified dialysis technician-New York Medical Career Training Center
- Certified dialysis technician-New York Medical Career Training Center
Timeline
Portfolio Developments officer and credit support
UNACOOPEC.CI
12.2016 - 05.2023
Commercial Agent
MICROFINANCE CREDIT FEF
11.2014 - 11.2016
Internship School in Accounting Finance
BNETD CCT
11.2012 - 10.2013
Dialysis Technician
New York Medical Career Training Center
Associate of Applied Science - Accounting And Business Management
HETEC ANGRE
High School Diploma -
College Moderne La Colombe