Summary
Skills
Work History
Education
Languages
Certification
Overview
Generic
Djim Omari

Djim Omari

Atlanta,Ga

Summary

Talented and professional hairstylist with a keen eye for detail, skilled in creating a wide range of hairstyles that enhance individual facial features. Demonstrated expertise in delivering high-end cosmetology services to clients within a fast-paced salon environment. Possessing agility, strong attention to detail, and exceptional customer service skills. Known for being organized and reliable, successfully managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute towards achieving team goals.

Skills

  • Knowledge in AutoCAD and Inventor
  • AutoCAD Software utilization
  • Service Promotions
  • Social Media Platforms
  • Safety Training
  • Performance Review
  • Sanitation practices
  • Appointment scheduling
  • Men's grooming
  • Social media marketing

Work History

Wire Tech

AT&T
Atlanta, GA
02.2024 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Mobile Hairstylist Business

DjimBestCut
GA
10.2017 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered phone calls and emails to schedule client appointments.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.

Oracle Database Toshiba Dispatcher agent

CGS- Computer Generated Solutions
01.2018 - 12.2019
  • Assigning technicians to fix cash registers at different retail stores.
  • Solved clients issues by placing orders for parts.
  • Updated and inspected database security features and protocols.
  • Developed and ran autonomous database backups.
  • Provided resources and skill sets to support DBA functions for applications.
  • Monitored and analyzed database activity to identify and prevent incidents and recommend performance improvements.

Call Center Representative

Delta Dental
Atlanta, GA
12.2017 - 01.2018
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Navigated through computer systems to review information and respond appropriately to callers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Collected deposits or payments and arranged for billing.

Security officer

Securitas
03.2017 - 10.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

WFG Associate- Insurance Agent

WORLD FINANCIAL GROUP, WFG
Norcross, GA
08.2015 - 07.2017
  • Shared with clients a broad array of financial products and services, offered through our affiliated companies, so they can choose the best option based on their goals
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Helping people stay on track to achieve financial success.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Customer Service Representative

Coca-Cola
Atlanta, GA
05.2015 - 02.2017
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Mentored new employees on procedures and policies to maximize team performance.

Sales associate/ Cashier

kroger Lawrenceville
GA
07.2011 - 05.2013
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Assist customers by providing information and resolving their complaints.

Education

Mechanical Engineering degree - Engineering Mechanics

Kennesaw State University
Atlanta, GA

Associate degree - Science

Georgia State University
Atlanta, GA
05.2017

Languages

French
Native or Bilingual
Swahili
Native or Bilingual

Certification

CompTIA Network+

  • Area of certification Training - Timeframe
  • Licensed Job Title - Timeframe

Overview

14
14
years of professional experience
1
1
Certificate

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