Djimon Hood
Humble,TX
Summary
Dedicated cashier with proven ability to manage cash transactions, restock inventory, and assist customers. Known for maintaining clean, organized workspaces reflecting professionalism. Possess strong listening abilities and keen attention to detail for accurate and efficient service delivery.
Overview
8
8
years of professional experience
Work History
Floor Support
Ashley HomeStore by Dufresne Spencer Group, LLC
09.2022 - Current
- Moving furniture around the showroom, assembling furniture if it's require to be assemble.
- Making sure that everything is in good condition.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Take furniture out if it's sold.
- Do other tasks like cleaning the restroom, dusting off furniture and sweeping the floor.
Cook
Zaxby's
08.2021 - 08.2022
- Basic kitchen serving duties
- Operated flat-top fryer
- Ensured proper food handling standards
- Cleaned and sanitized grill, kitchen, tools, and fryers
- Fulfilled orders on time
- Cleaned and sanitized kitchen
- Basic kitchen serving duties
- Ensured proper food handling standards
- Fulfilled orders in a timely manner
Starbucks Barista
Starbucks at the HMS Host Service Plaza
07.2019 - 03.2020
- Performed several job duties and provided customer service
- Took orders and made coffee, tea, and other drinks to customer specifications
- Operated cash registers and credit card machines
- Fielded customer complaints or questions
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Team Member/Cashier
Krispy Kreme
12.2018 - 07.2019
- Provided efficient and friendly service to Krispy Kreme patrons by maintaining pace due to the fast environment
- Maintained a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards that Krispy Kreme Doughnut Corporation has set
- Handled cash and credit transactions
- Helped customers find what they are looking for
- Handled customer complaints and concerns
- Welcomed customers
- Handled returns and exchanges
- Processed cash, check, or credit transactions with accuracy
- Promptly addressed customer complaints
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored and verified merchandise for proper prices and labels.
Salesperson/waiter
Waffle House
09.2017 - 12.2018
- Recorded food and beverage orders; entered all orders as quickly as possible while maintaining the proper sequence
- Coordinated with the kitchen staff to ensure that service is on time and the quality of the food is according to the company's standards
- Performed all delegated tasks as directed by management while ensuring that all the company's operational guidelines are upheld
- Welcomed customers as they arrived
- Bussed tables
- Served food
- Kept the restaurant clean and sanitary
- Took orders
- Handled a high volume of customers regularly
- Checked on customers frequently
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
Education
High school diploma - automotive
Barbara Jordan High School For Careers
Houston, TX05.2016
Skills
- Barista Experience
- Cashiering
- Cash Handling
- Coffee Experience
- Food Service
- Food Preparation
- Host/Hostess
- Food Safety
- Serving Experience
- Food Handling
- Cooking
- Kitchen Experience
- Meal Preparation
- Cleaning Experience
- Busser
- Food Production
- Upselling
- Sales
- Retail sales
- Communication skills
- Organizational skills
- Customer service
- Team management
- Multitasking
- Organization
- Returns processing
- Credit and cash transactions
- Drawer balancing
- Product restocking
Assessments
- Food safety, Proficient, 07/21, Knowledge of proper food and equipment handling safety measures
- Work motivation, Proficient, 07/21, Level of motivation and discipline applied toward work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hoursWork-life balanceCareer advancementTeam Building / Company RetreatsHealthcare benefitsTimeline
Floor Support
Ashley HomeStore by Dufresne Spencer Group, LLC
09.2022 - Current
Cook
Zaxby's
08.2021 - 08.2022
Starbucks Barista
Starbucks at the HMS Host Service Plaza
07.2019 - 03.2020
Team Member/Cashier
Krispy Kreme
12.2018 - 07.2019
Salesperson/waiter
Waffle House
09.2017 - 12.2018
High school diploma - automotive
Barbara Jordan High School For Careers
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