DJORDI ALESIO NSOGO OTOGO AVOMO
Houston,United States
Summary
Efficient customer service willing to add years of experience in the tech field. Proficient in technical support and bilingual, with a strong foundation in communication skills, time management, adaptability, Bilingual, technical support, problem-solving and others. I am currently taking the Google Cybersecurity Certification to acquire more knowledge than I already have.
Overview
8
8
years of professional experience
Work History
Valet Attendant
Alamo Parking Services
08.2017 - 05.2021
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Followed all company policies and procedures regarding vehicle handling and key storage for maximum security measures.
Valet Attendant Supervisor
Houston Parking Solution
02.2022 - 02.2025
- Monitored workers for performance, professionalism and service quality.
- Improved customer satisfaction by ensuring efficient valet services and addressing concerns promptly.
- Mentored new hires in performing job duties accurately and professionally, resulting in faster integration into the team.
- Oversaw the maintenance and cleanliness of the parking facility, ensuring a professional appearance at all times.
- Developed strong relationships with clients through excellent communication skills, leading to repeat business and positive reviews.
Porter
Helfman Dodge Chrysler Jeep Ram Fiat
02.2024 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Education
Cybersecurity
Coursera
03-2025
Associate of Science - Mechanical Engineering
Houston Community College
Houston, TX07-2021
Skills
- Time Management skills
- Adaptability skills
- Communication skills
- Bilingual
- Technical Support skills
- Continuous Improvement
- Problem Solving
- Customer service
- Strong work ethic
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Limited Working
Timeline
Porter
Helfman Dodge Chrysler Jeep Ram Fiat
02.2024 - Current
Valet Attendant Supervisor
Houston Parking Solution
02.2022 - 02.2025
Valet Attendant
Alamo Parking Services
08.2017 - 05.2021
Cybersecurity
Coursera
Associate of Science - Mechanical Engineering
Houston Community College
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