Jorge Torres
Bronx,NY
Summary
Highly dependable and disciplined professional with over 8 years of diverse experience in clerical administration, correctional services, and retail operations. Demonstrates a strong work ethic, exceptional organizational skills, and a commitment to accuracy and confidentiality. Adept at supporting daily operations, managing sensitive information, and fostering positive client and team relationships. Seeking to contribute to a dynamic organization with a focus on operational excellence and professional growth.
Overview
9
9
years of professional experience
Work History
Valet Attendant
New Country Porsche Of Greenwich
Greenwich, CT
10.2024 - Current
- Greet and assist Porsche clientele with professionalism, ensuring a luxury customer experience.
- Safely park and retrieve high-end and performance vehicles with care and precision.
- Maintain the cleanliness and organization of the valet area to uphold Porsche brand standards.
- Communicate efficiently with service advisors and team members to streamline vehicle intake and return.
- Adhere to security protocols for handling vehicle keys and maintaining client trust.
Correctional Officer
NYS Department of Corrections
Albany, NY
02.2019 - 10.2024
- Supervises inmate meals, visits, recreational programs, and other congregate activities.
- Inspects assigned areas for conditions which threaten safety and security; conducts searches in order to detect contraband.
- Completes forms and reports; maintains appropriate logs.
- Communicates with other area Correction Officers to exchange pertinent information.
- Issues verbal orders, announcements and explanations to inmates.
- Observes inmates and makes recommendations concerning medical and/or psychiatric referrals.
- Safeguards Departmental supplies and equipment.
- Escorts inmates within and outside of the facility including their transportation in department vehicles.
- Performs all other duties as assigned when directed by my superiors.
Clerical Support Associates
Whedco
Bronx, NY
07.2017 - 01.2019
- Manage incoming and outgoing mail, distributing letters and packaging to staff and administrative offices, check staff email.
- Fax and problem solve any issues for virtual radiology.
- Assist RN, social worker, and case manager to ensure quality service.
- Assist nurse managers, RN's, and PCA's with daily tasks to improve patient health.
- Receive and verify invoices and requisitions for all NYC school districts and ensuring proper distribution to process payments.
- Develop and maintain procedures for database entry.
- Input accurate information into payroll and scheduling databases.
- File legal documents in city/state/federal courts around NYC.
- Assist in ensuring accuracy and timely completion of department payroll.
- Handle emergency and special problems in addition to providing consultation and technical assistance to staff.
Cashier/Stock
Moms Fresh Foods
Bronx, NY
07.2016 - 07.2017
- Handle cash, credit or check transactions with customers.
- Scan goods and collect payments.
- Ensure pricing is correct.
- Issue change, receipts, refunds, or tickets.
- Redeem stamps and coupons.
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
- Make sales referrals, cross-sell products and introduce new ones.
- Resolve customer complaints, guide them and provide relevant information.
- Bag items carefully.
- Greet customers when entering or leaving establishment.
- Maintain clean and tidy checkout areas.
- Keep reports of transactions.
- Process returns and check to see if items are damaged.
- Answer customers' questions and get a manager if answer doesn't solve the issue.
- Bag, box or wrap packages.
- Pleasantly deal with customers to ensure satisfaction.
Education
HIGH SCHOOL -
BRONXWOOD PREPARATORY ACADEMY
01.2015
Skills
- Customer service skills
- Communication skills
- Ability to handle multiple tasks simultaneously
- Flexible
- Team oriented
- Microsoft Office Proficient
- Customer service
- Time management
- Document preparation
- Relationship building
- Organization and time management
- Analytical and critical thinking
References
References upon request.
Timeline
Valet Attendant
New Country Porsche Of Greenwich
10.2024 - Current
Correctional Officer
NYS Department of Corrections
02.2019 - 10.2024
Clerical Support Associates
Whedco
07.2017 - 01.2019
Cashier/Stock
Moms Fresh Foods
07.2016 - 07.2017
HIGH SCHOOL -
BRONXWOOD PREPARATORY ACADEMY