Veteran transportation professional experienced with train and railyard operations and best practices. Possess specialized skills in schedule adherence and safety compliance, ensuring smooth and timely operations. Excel in communicating, problem-solving, and teamwork, making significant contributions to operational success.
Overview
28
28
years of professional experience
Work History
Franchise Partner
Corvus Janitorial
Chicago, IL
02.2020 - Current
Conducted regular meetings with staff members to ensure high standards of service delivery.
Monitored the performance of franchisees, providing guidance and support when necessary.
Recruited, trained and managed a team of employees to deliver excellent customer service.
Established systems for tracking inventory levels, sales figures and profits.
Reviewed customer feedback surveys to determine areas where improvements could be made.
Responded promptly to customer complaints in order to maintain positive relationships with clients.
Handled day-to-day business issues expertly to maintain efficient, successful operations.
Delegated work to staff, setting priorities and goals.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Franchise Owner
Chemdry
Lake Forest, IL
03.2020 - 01.2022
Provided customers with advice regarding proper care for their carpets and upholstery.
Performed pre-cleaning inspection of carpets and upholstery to determine the best cleaning method.
Vacuumed carpets and upholstery with commercial grade equipment to remove dirt, dust, and debris.
Removed tough stains from carpets by applying spot removers, solvents, and shampoos.
Dried carpets quickly using drying fans or dehumidifiers to avoid mold growth.
Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
Followed safety processes for all manual and electric cleaning equipment.
Maintained records of all services provided including details about customer requests and complaints.
Inspected equipment regularly for signs of wear or damage and reported any issues promptly.
Established systems for tracking inventory levels, sales figures and profits.
Maintained financial records, such as income statements, balance sheets and budget reports.
Responded promptly to customer complaints in order to maintain positive relationships with clients.
Handled day-to-day business issues expertly to maintain efficient, successful operations.
Set pricing structures according to market analytics and emerging trends.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Equipment Operator
NRG
Waukegan, IL
06.2018 - 01.2020
Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
Repaired minor malfunctions in the field by making adjustments and replacing parts as needed.
Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
Performed routine cleaning tasks on assigned equipment before returning it back into service.
Communicated effectively with team members regarding status updates on jobsite activities.
Participated actively in weekly safety meetings held by the site manager.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Site Safety Representative
Midwest Generation / NRG
Waukegan, IL
01.2016 - 01.2020
Assisted in the development of safety training programs for workers.
Monitored job sites to identify potential hazards and unsafe working conditions.
Investigated accidents and reported findings to management.
Ensured proper use of personal protective equipment.
Conducted pre-job hazard assessments for high-risk activities.
Audited employee work areas to verify compliance with safety standards.
Prepared reports summarizing incident investigations and corrective actions taken.
Maintained accurate records of all safety incidents, injuries, illnesses, near misses.
Reviewed contractor's qualifications before allowing them access onto the jobsite.
Provided feedback on changes needed in order to meet OSHA requirements or other applicable regulations.
Inspected scaffolding structures prior to use by workers on a daily basis.
Verified that appropriate signage was posted throughout the worksite.
Maintained adequate supply of approved safety and PPE supplies for work force.
Collected samples of dust, gases and other potentially toxic materials for analysis.
Heavy Equipment Operator
Midwest Generation / NRG
Waukegan, IL
12.2005 - 01.2020
Operated multiple pieces of heavy equipment in a safe and efficient manner.
Followed safety protocols while operating machinery in order to avoid accidents or injuries.
Operated front end loader to move coal and different base materials.
Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Completed routine inspections on vehicles.
Loaded and moved coal, equipment and materials.
Positioned or moved loads in response to hand or audio signals from crew members.
Operated equipment to remove debris, snow or other equipment from streets and work areas.
Connected hydraulic hoses, belts and mechanical linkages to tractors.
Adjusted throttles, switches and pedals to operate bulldozers, trench excavators, road graders or backhoes.
Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
Turned valves to control air or water output of compressors or pumps.
Locomotive Driver
Midwest Generation
Waukegan, IL
12.2005 - 08.2018
Inspected locomotive for safety and operational compliance prior to each shift.
Monitored railroad track conditions for obstructions or hazards along the route.
Operated locomotives at designated speeds while ensuring adherence to all safety protocols.
Secured cargo in accordance with company regulations and standards.
Performed necessary maintenance tasks such as fueling, greasing, oiling, cleaning, and adjusting brakes and couplings.
Conducted pre-trip inspections of locomotive equipment to ensure safe operation.
Ensured proper coupling of cars according to established guidelines.
Responded promptly to emergency situations such as derailments or hazardous materials spills.
Verified that signals were properly set before passing through intersections.
Assisted yard workers in switching railcars by controlling movement of entire trains.
Checked brake systems periodically during trips to ensure proper functioning.
Adhered strictly to all safety policies and regulations enforced by the railway company.
Notified appropriate personnel about any mechanical issues encountered during trips.
Performed train inspections, tests and procedures, completed associated paperwork and identified and documented train equipment defects.
Conducted movement of rail cars and overall train and completed or verified air couplings and electrical connections between locomotives.
Visually inspected track to detect hazards and obstructions and maintain safety.
Manually controlled throttles and air brakes for electric, diesel-electric, steam, or gas turbine-electric engines.
Coal Plant Operator
Midwest Generation \ NRG
Waukegan, IL
12.2005 - 08.2018
Monitored, operated and maintained coal-fired boilers, turbines and auxiliary equipment to generate electricity.
Conducted daily inspections of all plant systems and equipment.
Performed preventive maintenance on mechanical equipment such as pumps, compressors, motors, valves and piping systems.
Controlled the rate at which coal was fed into the boiler in order to maintain a stable combustion process.
Adjusted air flow rates to ensure efficient burning of coal.
Operated the steam turbine generator to produce electrical power from steam generated by the boilers.
Maintained water chemistry levels within acceptable limits for safe operation of boilers and steam turbines.
Checked and adjusted fuel feeder settings as required for proper combustion control.
Managed system startup and shutdown processes according to established procedures.
Reported any hazardous conditions or unsafe working practices immediately.
Adhered strictly to company policies and regulations concerning health, safety, environmental protection and quality assurance.
Maintained high-level communication with direct supervisors to support rapid issue resolution.
Identified machinery issues and repaired parts to keep equipment up and running.
Inspected equipment on daily basis and made monitoring adjustments to maintain system integrity and peak operations.
Identified and reported abnormalities to supervisor for timely corrective actions.
Took regulatory action based on readings from charts, meters and gauges.
Supervisor of Operations
Midwest Generation \ NRG
Waukegan, IL
01.2012 - 01.2018
Oversaw daily operations of the department, including personnel management, and scheduling.
Coordinated with other departments to ensure smooth flow of work processes and communication.
Provided training and guidance to team members on operational procedures and best practices.
Monitored employee productivity levels to identify areas for improvement or additional resources needed.
Partnered with vendors to negotiate contracts for services related to operations.
Motivated and evaluated personnel for performance improvement and goal achievement.
Managed scheduling, training and inventory control.
Guided employees on understanding and meeting changing needs and expectations.
Collaborated with team leaders on quality audits.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
IT Analyst
PrimeCo Personal Communications
Itasca, IL
01.2001 - 10.2004
Created detailed technical specifications for software applications.
Provided support to end-users in troubleshooting application issues.
Performed system analysis, design and development of software applications.
Resolved complex technical issues by providing innovative solutions.
Assisted in deploying new systems and services into production environment.
Collaborated with team members to deliver projects within scheduled deadlines.
Configured networks, servers, storage devices and other equipment as per client requirements.
Performed periodic maintenance tasks such as patching, backup and restore operations.
Provided training to end-users on how to use newly deployed systems effectively.
Trained staff and users to work with computer systems and programs.
Tested, maintained and monitored computer programs and systems.
Supply Technician
United States Navy, USS Kittyhawk CV-63
Yokosuka, Japan
05.1998 - 04.2000
Prepared purchase orders, requisitions and other documents related to purchasing activities.
Maintained accurate records of all purchases, invoices and payments.
Conducted research on competitive pricing and product availability.
Interacted regularly with vendors to discuss performance issues or new opportunities.
Ensured that all purchases are made according to company policies and procedures.
Researched new sources for supplies when necessary.
Resolved any discrepancies between vendor invoices and purchase orders.
Assessed purchase orders, contracts, and payments for goods and services for review committee.
Liaised with contractors and suppliers, streamlining delivery of goods and services through to completion of payment.
Machinist Mate Third Class
United States Navy, USS Kittyhawk CV-63
Yokosuka, Japan
04.1996 - 04.2000
Monitored engine room operations to ensure proper functioning of all equipment.
Operated a variety of machine tools to fabricate parts from blueprints or drawings.
Performed safety checks on machinery before use to prevent potential injury or damage from occurring during operations.
Replaced worn out bearings in pumps, blowers, fans and other rotating equipment.
Adjusted controls on machines to regulate speed or pressure settings according to requirements.
Readied ships for sea trials by making sure all engineering systems were running properly.
Performed routine maintenance on steam propulsion and auxiliary systems, including boilers, pumps, valves and turbines.
Assisted in the operation of shipboard equipment such as evaporators, distilling plants, fuel oil purifiers and air compressors.
Troubleshot malfunctions of machinery systems and components to determine cause and effect.
Read and understood manuals, schematics, charts and diagrams.
Conducted daily checks and maintenance on propulsion and auxiliary boilers.
Operated and maintained steam turbines and reduction gears used for ship propulsion.
Assisted in the dismantlement and inspection of machinery during overhaul periods.
Participated in training junior machinist mates in machinery operations and safety procedures.
Observed operating machines or equipment to diagnose machine malfunctions and determine need for adjustments or repairs.
Education
Some College (No Degree) - English Composition
Harold Washington College
Chicago, IL
Some College (No Degree) - Culinary Arts
Le Cordon Bleu College of Culinary Arts in Chicago
Chicago, IL
Some College (No Degree) - Electronic Engineering
DeVry University
Villa Park, IL
Skills
Performance Analysis
Operations Management
Business Analysis
Inventory Management
Quality Assurance
Customer Retention
Affiliations
Active in fitness, having competed in CrossFit, Tough Mudders and several marathons
Timeline
Franchise Owner
Chemdry
03.2020 - 01.2022
Franchise Partner
Corvus Janitorial
02.2020 - Current
Equipment Operator
NRG
06.2018 - 01.2020
Site Safety Representative
Midwest Generation / NRG
01.2016 - 01.2020
Supervisor of Operations
Midwest Generation \ NRG
01.2012 - 01.2018
Heavy Equipment Operator
Midwest Generation / NRG
12.2005 - 01.2020
Locomotive Driver
Midwest Generation
12.2005 - 08.2018
Coal Plant Operator
Midwest Generation \ NRG
12.2005 - 08.2018
IT Analyst
PrimeCo Personal Communications
01.2001 - 10.2004
Supply Technician
United States Navy, USS Kittyhawk CV-63
05.1998 - 04.2000
Machinist Mate Third Class
United States Navy, USS Kittyhawk CV-63
04.1996 - 04.2000
Some College (No Degree) - English Composition
Harold Washington College
Some College (No Degree) - Culinary Arts
Le Cordon Bleu College of Culinary Arts in Chicago
Some College (No Degree) - Electronic Engineering
DeVry University
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