Djuna Davis
Grocery Associate
Seattle,WA
Overview
43
43
years of professional experience
Work History
Grocery Associate
Amazon Fresh
02.2021 - 03.2024
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Checked for outdated and overripe grocery items and removed from inventory.
- Provided excellent customer service at the deli counter, fulfilling orders promptly and accurately.
- Offered product samples to help customers discover new items or products, informing customers of grocery specials and recommending grocery items.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Operated cash register proficiently, processing transactions quickly while maintaining accuracy to avoid discrepancies in financial records.
- Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
- Facilitated smooth operations during peak hours by assisting in bagging customer purchases, expediting the checkout process.
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
Alternate Product Admin
Seattle Times Company
06.1987 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations, and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
7 - 11
06.1984 - 02.1987
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Courtesy Clerk
Safeway
Seattle , Wa
06.1981 - 09.1983
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Education
High School Diploma - Basic Studies 9 - 12 Grades
Benjamin Franklin HS
Seattle, WA06.1983
Skills
Store layout
Sales promotion
Product rotation
Stock management
Cashier experience
Teamwork and collaboration
Written and oral communication
Customer service
Invoice processing
Customer Service-oriented
Assisting customers
Micro Soft Word
Excel
Share Point
Salesforce
Timeline
Grocery Associate
Amazon Fresh
02.2021 - 03.2024
Alternate Product Admin
Seattle Times Company
06.1987 - 08.2021
Cashier
7 - 11
06.1984 - 02.1987
Courtesy Clerk
Safeway
06.1981 - 09.1983
High School Diploma - Basic Studies 9 - 12 Grades
Benjamin Franklin HS