D'Lanor Graves
Katy,TX
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Asset Protection Investigator
Walmart
Katy, TX
12.2025 - Current
- Executed surveillance to detect theft and fraud incidents, enhancing overall security.
- Analyzed video footage to gather evidence for investigations.
- Trained staff on security protocols and theft prevention techniques, improving team preparedness.
- Guided staff on responses to confrontational situations involving customers or personnel.
- Performed undercover operations in order to apprehend shoplifters or persons involved in fraudulent activities.
- Monitored inventory levels to detect discrepancies and unusual activity.
- Documented incidents and compiled reports for management review, supporting informed decision-making.
Tow Truck Driver
Auto Club Group AAA
Fort Lauderdale, FL
03.2024 - 08.2025
- Operated tow trucks to assist stranded motorists on roadways.
- Coordinated with dispatch to relay service requests and vehicle conditions for efficient operations.
- Executed secure loading and unloading of vehicles on tow trucks, ensuring safety and compliance.
- Conducted vehicle safety inspections before each towing operation.
- Inspected chains, cables, straps, and winches for safety compliance and operational readiness.
- Adhered to safety protocols, safeguarding self and others during towing operations.
- Followed company policies and procedures related to health and safety guidelines.
Correctional Officer
Department of Corrections
Polk City, Florida
03.2021 - 03.2024
- Monitored inmate behavior to maintain safety and security within the facility.
- Monitored daily activities to identify and address suspicious behavior, improper conduct, and signs of conflict, ensuring safety within the facility.
- Engaged with inmates to de-escalate tensions and foster a peaceful environment.
- Conducted routine inspections of cells and common areas for contraband.
- Maintained clear and open communications with facility areas to support safe operations.
- Compiled detailed reports documenting daily operations, enhancing transparency and accountability within the correctional facility.
Security Officer
Allied Universal Security Services
Tampa, Florida
06.2017 - 03.2021
- Monitored premises, ensuring safety and security for personnel and visitors through proactive vigilance.
- Utilized surveillance systems to observe activities, deterring criminal behavior and enhancing overall security.
- Conducted regular patrols to identify potential security risks and maintain order.
- Responded promptly to alarms and emergency situations, coordinating with local authorities.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained accurate logs of security-related activities, supporting incident reporting and safety compliance.
Education
High School Diploma -
Zebulon B. Vance
Charlotte, NC05-2009
Skills
- Surveillance Operations
- Security Protocol Training
- Cybersecurity Awareness
- Employee training
- Team Collaboration
- Effective Communication
- Microsoft PowerPoint
- Microsoft Word
- Conflict Resolution
- Safety Compliance
Timeline
Asset Protection Investigator
Walmart
12.2025 - Current
Tow Truck Driver
Auto Club Group AAA
03.2024 - 08.2025
Correctional Officer
Department of Corrections
03.2021 - 03.2024
Security Officer
Allied Universal Security Services
06.2017 - 03.2021
High School Diploma -
Zebulon B. Vance