D'marcus Hills
Baton Rouge,LA
Summary
Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence.
Overview
9
9
years of professional experience
Work History
Retail Sales Manager
Enterprise Rent-A-Car
Baton Rouge, LA
08.2022 - Current
- Monitored team sales targets and addressed deficiencies.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
SALES ASSOCIATE
Dillards
Hammond, Louisiana
03.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers.
Catestreet
Hammond, LA
08.2018 - 09.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Patrolled and monitored premises in company vehicle, on bicycle and by foot
- Checked and verified photo identification prior to granting facility access.
LOT TECHNICIAN
Harley Davidson Inc
Hammond, LA
06.2019 - 09.2019
- Kept facilities clean, neat and organized to give areas professional and fresh appeal
- Responded to customer requests efficiently and with knowledgeable assistance
- Moved bikes around lot to increase space efficiency
- Parked and retrieved cars according to customer needs.
COACH
Zachary Colts Wrestling Club
Zachary, LA
05.2017 - 08.2017
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others
- Enforced discipline both on and off-field to lead team with highest personal standards
- Taught players how to run specific game plays in order to build cohesive,
- Dmarcus structured team.
Education
BA - Psychology Industrial Concentration
Southeastern Louisiana University
01.2012
Skills
- Inventory Control Procedures
- Retail Loss Prevention
- Verbal and Written
- Communication
- Sales Goal Attainment
- Sales Trends
- Teamwork and Collaboration
- Retail Store Operations
- Commission Sales
- Microsoft Dynamics
- Microsoft PowerPoint
- Customer Service
Affiliations
Theta chi fraternity
Additional Information
- Theta chi Fraternity Former recruitment chairmen of Theta chi Fraternity Member of black student union Over 200 hours collected in community service around the Hammond area
Timeline
Retail Sales Manager
Enterprise Rent-A-Car
08.2022 - Current
SALES ASSOCIATE
Dillards
03.2021 - 02.2022
LOT TECHNICIAN
Harley Davidson Inc
06.2019 - 09.2019
Catestreet
08.2018 - 09.2021
COACH
Zachary Colts Wrestling Club
05.2017 - 08.2017
BA - Psychology Industrial Concentration
Southeastern Louisiana University