Dmitry Fedoseev
Boca Raton,FL
Summary
Operations and regional coordination leader with 20+ years of experience managing complex, multi-unit environments across healthcare technology, higher education, and competitive organizations. Currently oversee three healthcare client accounts (50–150 providers per account) within a U.S. workforce management platform, aligning organizational policy, operational constraints, and system execution in regulated environments. Experienced in infrastructure development, cross-level organizational integration, and stakeholder alignment. MBA candidate focused on Strategy and Organizational Leadership. Seeking an Operations or Regional Leadership role within a growth-oriented organization.
Overview
11
11
years of professional experience
Work History
Client Operations Manager
Intrigma (Healthcare Workforce Platform)
01.2025 - Current
- Oversee operational management across three healthcare client accounts, supporting 50–150 medical providers per institution
- Serve as primary operational liaison between hospital leadership and internal technical teams
- Translate organizational policies, labor constraints, and scheduling requirements into system configuration and execution
- Prioritize concurrent operational requests under compliance and deadline pressures
- Ensure operational continuity, system reliability, and service-level performance in regulated healthcare environments
- Contribute to client retention through stability, responsiveness, and structured problem resolution
Graduate Assistant – Operations & Program Support
University of Michigan (NCAA Division I)
01.2024 - 01.2025
- Support coordination of Division I operational logistics, travel, and compliance processes
- Assist in performance tracking and internal reporting
- Collaborate across academic, athletic, and administrative departments
Graduate Assistant – Operations & Program Support
Florida Atlantic University (NCAA Division I)
01.2024 - 01.2025
- Support coordination of Division I operational logistics, travel, and compliance processes
- Assist in performance tracking and internal reporting
- Collaborate across academic, athletic, and administrative departments
Special Advisor to the President
Southern Federal University
01.2020 - 01.2022
- Advised executive leadership on long-term organizational and sports development strategy
- Coordinated cross-departmental initiatives across multiple institutional and regional units
- Managed executive reporting and stakeholder communication processes
- Maintained operational relationships with governmental bodies and public institutions
- Contributed to development of long-term regional sports programs and community engagement initiatives
- Participated in infrastructure development and capital planning projects
Program Director / Head Coach – Operations & Performance Management
BC 'Peresvet-SFU'
01.2017 - 01.2022
- Directed full operational management of nationally competitive multi-level program
- Developed vertical integration model connecting youth, development, and professional levels
- Managed budgeting, staffing, scheduling, and multi-location logistics operations
- Led cross-functional teams including coaching, medical, and administrative staff
- Oversaw infrastructure development initiatives supporting program expansion
- Secured sponsorship partnerships and external funding to support operational growth
- Implemented structured performance tracking systems to improve organizational consistency and accountability
Program Manager / Head Coach
BC 'Dynamo'
01.2015 - 01.2017
- Oversaw daily operational management and budget allocation
- Supervised staff and coordinated external partnerships
- Managed scheduling and resource distribution
Education
MBA - Strategy & Organizational Leadership
Florida Atlantic University
05-2026
Doctorate in Education - undefined
Southern Federal University
01-2020
Specialist Degree - Automation
NUST MISIS
01-2007
Skills
- Multi-Account Operations Management
- Regional & Multi-Site Coordination
- Healthcare Workforce Operations
- Organizational Structuring & Vertical Integration
- Infrastructure Development
- Cross-Functional Team Leadership
- Process Optimization & System Configuration
- KPI Development & Performance Tracking
- Stakeholder & Government Relations
- Executive Communication
INTERNATIONAL EXPERIENCE
Professional leadership experience in the United States and Russia
Managed programs operating at regional and national levels
Experience coordinating with public institutions and governmental bodies
Fluent in English and Russian
Timeline
Client Operations Manager
Intrigma (Healthcare Workforce Platform)
01.2025 - Current
Graduate Assistant – Operations & Program Support
University of Michigan (NCAA Division I)
01.2024 - 01.2025
Graduate Assistant – Operations & Program Support
Florida Atlantic University (NCAA Division I)
01.2024 - 01.2025
Special Advisor to the President
Southern Federal University
01.2020 - 01.2022
Program Director / Head Coach – Operations & Performance Management
BC 'Peresvet-SFU'
01.2017 - 01.2022
Program Manager / Head Coach
BC 'Dynamo'
01.2015 - 01.2017
Doctorate in Education - undefined
Southern Federal University
Specialist Degree - Automation
NUST MISIS
MBA - Strategy & Organizational Leadership
Florida Atlantic University