Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dmyshrick Milburn

Henderson

Summary

  • Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.
  • Offering solid foundation in technical principles and commitment to learning and growth in field. Conducts work with focus on understanding technical procedures and applying practical skills in diagnostics and maintenance. Ready to use and develop hands-on abilities and technical acumen in [Desired Position] role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technician Engineer

ADT
10.2020 - 02.2025
  • Conducted in-depth in-home consultations to assess customer needs and recommend tailored security and automation solutions.
  • Identified opportunities to upsell security and smart home solutions, contributing to revenue growth and enhanced customer experiences.
  • Programmed and configured security systems, smart home automation, and surveillance equipment to enhance residential and small business security and convenience.
  • Installed, configured, and activated security systems, including alarm panels, CCTV cameras, access control systems, and smart home automation devices.

Sales Representative

Live Smart Automation
04.2019 - 10.2020
  • Procure leads and speak to potential customers using the door to door method.
  • Represent the product while analyzing the needs of the customer and draft an agreement to move forward with the installation of a system.
  • Educated customers on product and service offerings.

Production Scheduler

United States Air Force
05.2017 - 05.2019
  • Oversee and verify adherence to government regulations by maintaining sensitive data and complying with international laws.
  • Complied and analyzed data using spreadsheets and other database software such as Excel and Powerpoint.
  • Maintained high levels of confidentiality to maintain customer confidence and operations.
  • Created files, generated reports, and records.

Education

High School Diploma -

Carencro High School
Lafayette, LA

Some College (No Degree) - HVAC/R

National Technical Institute
Henderson, NV
09-2020

Skills

  • Project organization
  • Planning and coordination
  • Security systems
  • Persuasive Negotiator
  • Team management
  • Customer Service
  • Multitasking and organization
  • Works Well Under Pressure
  • Attention to detail
  • OSHA compliance

Certification

United States Air Force, Technical Training - Certificate of Training

Timeline

Technician Engineer

ADT
10.2020 - 02.2025

Sales Representative

Live Smart Automation
04.2019 - 10.2020

Production Scheduler

United States Air Force
05.2017 - 05.2019

High School Diploma -

Carencro High School

Some College (No Degree) - HVAC/R

National Technical Institute

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Dmyshrick Milburn