Dnai Heaggans
Mooresville,NC
Summary
Dedicated healthcare professional with experience at Langtree Endoscopy, skilled in patient care and infection control. Proven ability to enhance patient comfort and satisfaction through compassionate support and meticulous attention to detail. Adept at collaborating with teams to ensure efficient operations and optimal outcomes in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Endoscopy Techn/CNA
Langtree Endoscopy
Mooresville, NC
08.2022 - Current
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Setup patient charts and documented information while ensuring confidentiality.
Dental Assistant
Terry Callison
Cornelius, NC
02.2022 - 05.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
CNA
Home Instead Senior Care
Mooresville, NC
01.2017 - 01.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Senior Store Associate
Tuesday Morning
Mooresville, NC
02.2013 - 01.2019
- Optimized inventory control processes by conducting regular audits, identifying discrepancies, and implementing corrective actions as necessary.
- Collaborated with management on various projects such as store remodels, remerchandising initiatives, and seasonal floor resets.
- Demonstrated adaptability by working effectively across different departments within the store as needed to meet business demands.
- Increased accuracy in order processing by diligently reviewing orders prior to fulfillment.
Education
Certificate - Dental Assistant
Lake Norman Dental Assisting School
Mooresville10.2021
Certificate - Certified Nursing Assistant
Mitchell Community College
Statesville, NC12.2019
High School Diploma -
Mooresville Senior High School
Mooresville 06.2008
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Basic life support
- Multitasking and organization
- Critical thinking
- Team collaboration
- Infection control practices
Timeline
Endoscopy Techn/CNA
Langtree Endoscopy
08.2022 - Current
Dental Assistant
Terry Callison
02.2022 - 05.2022
CNA
Home Instead Senior Care
01.2017 - 01.2022
Senior Store Associate
Tuesday Morning
02.2013 - 01.2019
Certificate - Dental Assistant
Lake Norman Dental Assisting School
Certificate - Certified Nursing Assistant
Mitchell Community College
High School Diploma -
Mooresville Senior High School