D’Nay Santangelo-Spady
Philadelphia,Pa
Summary
Experienced professional with a solid background in work experience and education. Excited to utilize my skills to contribute to delivering exceptional long-term service. Committed to collaborating with the team to achieve our shared goal of providing outstanding service.
Overview
9
9
years of professional experience
Work History
Behavioral Health Technician
Belmont Behavioral Hospital
05.2022 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Prepared and submitted daily Type reports to management.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
DSP Direct Support Professional
Resource & Human Development
12.2022 - 04.2024
- Recorded all critical incidents accurately.
- Conducted thorough reviews of observation checks, MARS, and Daily Shift Data.
- Ensuring proper completion of household chores through consistent monitoring.
- Updated all necessary records accurately.
- Maintained hygiene of client's tracheostomy tube.
- Assisted clients with personal hygiene.
Er Registration Clerk
Hahnemann University Hospital
12.2016 - 12.2018
- Facilitated effective interactions with physicians, patients, and healthcare staff.
- Acquired signatures during patient interactions.
- Screened HPE applications effectively.
- Validated coverage information.
Behavioral Health Worker Substitute
Staffing Plus
01.2016 - 12.2016
- Collaborated with individuals and groups to implement active treatment exercises.
- Facilitated communication between resident and treatment team for effective case management.
- Delivered tailored assistance to children with behavioral and emotional challenges in classroom settings.
- Communicated effectively with client families.
- Implemented targeted measures in accordance with behavioral treatment plans from school officials.
- Document child/adolescent progress every day in a specific format.
Education
High School -
Norristown Area High School
Norristown, Pa06.2013
Skills
- Professional
- Quick learner
- Organizing
- Listening
- Good Communication
Certificatesclearances
- Pennsylvania State Police
- Federal Criminal History Record
- Child abuse clearance
- CPR First Aid
- Nonviolent Crisis Intervention Crisis Prevention Institute
- Autism Spectrum Disorder Training
Timeline
DSP Direct Support Professional
Resource & Human Development
12.2022 - 04.2024
Behavioral Health Technician
Belmont Behavioral Hospital
05.2022 - Current
Er Registration Clerk
Hahnemann University Hospital
12.2016 - 12.2018
Behavioral Health Worker Substitute
Staffing Plus
01.2016 - 12.2016
High School -
Norristown Area High School
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