D'Neya Hobbs
Kansas City ,MO
Summary
Knowledgeable about overseeing schedules, administration and training. Hardworking and detail-oriented team leader experienced in call center environments, customer service management, and team leadership.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
KVC Behavioral Healthcare
09.2024 - Current
- Facilitated on-site activities, support groups, and outings for clients.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted client rounds to check on residents.
- Taught clients how to complete basic household chores and prepare food.
Paraprofessional
Maxim Healthcare
01.2024 - 08.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Security Officer
Allied Universal Security Services
04.2023 - 12.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Managed about 25 calls a day from different work locations.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
Securitas Security Services USA
08.2022 - 03.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Site Supervisor
Securitas Security Services USA
01.2022 - 08.2022
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Developed work schedules for team members to maximize shift coverage.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Daycare Teacher
Bright Beginnings Daycare
04.2021 - 11.2021
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Implemented curriculum to enhance classes with learning-focused activities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Cashier
Walmart
08.2020 - 03.2021
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN08-2021
Skills
- Crisis handling
- ADL support
- Activity monitoring
- Resource coordination
- Case documentation
- Data collection
- Positive reinforcement
- Incident reporting
- Security procedures
- Multitasking and organization
Certification
- Certified Dental Assistant
Languages
English
Timeline
Behavioral Health Technician
KVC Behavioral Healthcare
09.2024 - Current
Paraprofessional
Maxim Healthcare
01.2024 - 08.2024
Security Officer
Allied Universal Security Services
04.2023 - 12.2023
Security Officer
Securitas Security Services USA
08.2022 - 03.2023
Site Supervisor
Securitas Security Services USA
01.2022 - 08.2022
Daycare Teacher
Bright Beginnings Daycare
04.2021 - 11.2021
Cashier
Walmart
08.2020 - 03.2021
High School Diploma -
Perry Meridian High School
Similar Profiles
Amy ThompsonAmy Thompson
First Star Lead Service Coordinator at KVC Behavioral HealthcareFirst Star Lead Service Coordinator at KVC Behavioral Healthcare
Victor PerezVictor Perez
Behavioral Health Technician at KVC Behavioral HealthcareBehavioral Health Technician at KVC Behavioral Healthcare
Jennifer GoepfertJennifer Goepfert
Licensed Practical Nurse at KVC Behavioral HealthcareLicensed Practical Nurse at KVC Behavioral Healthcare