DAU NGUYEN
Oxford,MA
Summary
Versatile professional with experience at WORCESTER STATE UNIVERSITY and CHR INC., excelling in roles that demand patience, problem-solving, and technical prowess. Demonstrated success in enhancing productivity, fostering collaboration, and implementing IT solutions. Skilled in hardware installation, software configuration and troubleshooting, achieving significant improvements in learning outcomes and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Tutor
WORCESTER STATE UNIVERSITY
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Manufacturing Technician + IT Support
CHR INC.
09.2018 - Current
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Assembled and tested parts and components to meet safety and performance standards.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Displayed strong attention to detail while reviewing blueprints or schematics, ensuring proper assembly of components according to specifications.
- Served as a reliable resource for junior technicians, providing guidance on best practices and troubleshooting techniques when needed.
- Demonstrated adaptability by quickly learning new skills required for changing job responsibilities or evolving industry demands.
- Troubleshot technical issues as they arose, working closely with IT support staff to minimize downtime.
Education
Bachelor of Science - Computer Science
Worcester State University
Worcester, MASkills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Organization and preparation
- Adaptable nature
- Hardware installation
- Software configuration
- Hardware and software repair
- Computer diagnostics
- Attention to detail
Languages
Vietnamese
Native or Bilingual
Timeline
Manufacturing Technician + IT Support
CHR INC.
09.2018 - Current
Tutor
WORCESTER STATE UNIVERSITY
Bachelor of Science - Computer Science
Worcester State University
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