Overview
Work History
Education
Skills
Certification
Timeline
Generic

D'Nia Lee

Houston,TX

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Group Lead Reception Technician

CSL Plasma
08.2021 - Current
  • Register new and current plasma donors
  • Conduct basic screening procedures (reviewing health related documents, taking vital signs and performing finger sticks)
  • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP)
  • Trainer
  • Phlebotomy
  • Assist management
  • Create Demos
  • Customer Service
  • Answer heavy calls routine calls
  • Solve donor problems
  • ClIA certification
  • Phlebotomy certification
  • Healthy BLS/AED & FIRST Aid

Customer Service Team Member

CVS CareMark/Aetna
08.2019 - Current
  • Prescription refills/ new rx fill
  • Managed client records

Cashier/Customer Service/Manager

RALSTON LIQUOR
04.2018 - Current
  • Stock, clean, cashier, supervisor

Teacher Assistant

ChildCare Careers
09.2018 - 03.2021
  • Assist the teacher/students, communicate, teach, classroom preparation, bookkeeping, support students, management classroom rules, ones on one, conference

Nutrition Services

Houston isd
03.2010 - 05.2017
  • Prep food, clean, stock, cook, serving food to children grades Pre-K - 5th
  • Complete cashier class and food handlers certificate

Administrative Assistant I/ Secretary

Fresenius medical care
09.2012 - 07.2016
  • Front desk, Heavy phone calls, patient registration, customer service, Communication, typing, clerical, Microsoft, scan, invoices, planning, organize, set up, accounts payable, filing, collections, faxing, SAP, shipping, receiving, help patients, one on one with patients, scheduling appointments, insurance claims etc
  • Ultra care certificate

Education

diploma -

Jesse Jackson Academy
Houston, TX
05.2008

Skills

  • Word
  • Excel
  • Customer support
  • Mentoring
  • Medical Coding
  • Transcription
  • Food Service
  • Medical Office Experience
  • SAP
  • Filing
  • Medical terminology
  • Billing
  • Microsoft Excel
  • Medical Billing
  • Training
  • Word Processing
  • Insurance Verification
  • Foxfire
  • Teaching
  • Vital signs
  • Clerical experience
  • EMR systems
  • Microsoft
  • Microsoft Office
  • Typing
  • Medical records
  • Customer Service
  • Phlebotomy
  • Sales
  • Accounts Payable
  • Epic
  • Cash register
  • Front desk
  • Geriatrics
  • Anatomy knowledge
  • Writing skills
  • Medical Records
  • Workday
  • Scheduling
  • Crew Member
  • Clerical Experience
  • Training & development
  • Receptionist
  • Hospital experience
  • Cooking
  • Computer skills
  • Proofreading
  • Childcare

Certification

  • Certified Phlebotomy Technician
  • Certified Medical Assistant
  • CPR Certification
  • Food Handler Certification

Timeline

Group Lead Reception Technician

CSL Plasma
08.2021 - Current

Customer Service Team Member

CVS CareMark/Aetna
08.2019 - Current

Teacher Assistant

ChildCare Careers
09.2018 - 03.2021

Cashier/Customer Service/Manager

RALSTON LIQUOR
04.2018 - Current

Administrative Assistant I/ Secretary

Fresenius medical care
09.2012 - 07.2016

Nutrition Services

Houston isd
03.2010 - 05.2017

diploma -

Jesse Jackson Academy
D'Nia Lee