Dnieko Hunter
Arlington,TX
Summary
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Demonstrated success in leading crews, planning jobs and keeping projects on schedule. Steps in and work alongside team members to get job done quickly. Well-versed in operating, servicing and maintaining heavy equipment.
Overview
9
9
years of professional experience
Work History
Security Guard Officer
JW Company
01.2023 - 12.2023
- Patrolled public areas regularly to detect and resolve unsafe conditions
- Contributed to total building security, effectively distributing resources to cover all access points and building areas
- Defused conflicts and security issues through effective de-escalation and crisis management techniques.
- Checked and verified photo identification prior to granting facility access.
- Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
- Responded quickly to emergency situations to assess and deflect issues.
Armed Security Guard
Phase 2 Security
07.2023 - 11.2023
- Secured facility under established operating procedures and processes
- Responded to alarms, complaints, incidents and suspicious activities
- Staffed post continuously and controlled access to building or sensitive areas.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Built positive relationships with clients, fostering trust in the effectiveness of provided security services.
- Completed full building and grounds patrols to spot and investigate concerns.
Roadside assistance dispatcher
Taledo's RoadSide
09.2021 - 01.2022
- Reduced wait times for customers by implementing effective communication strategies between dispatchers and service providers.
- Streamlined dispatch process for quicker response times to emergency situations.
- Enhanced customer satisfaction by promptly addressing and resolving roadside assistance requests.
- Managed high call volume while maintaining a professional demeanor, resulting in positive feedback from both clients and colleagues.
- Provided customers with information on products and services.
Lawn Care Specialist
Hillside Lawn Care
02.2021 - 10.2021
- Assisted in training new team members on company procedures, equipment usage, and safety protocols.
- Improved turf appearance through regular mowing, edging, and trimming services.
- Ensured safety while operating various lawn care equipment, reducing workplace accidents.
- Prevented damage from pests by identifying infestations early on applying appropriate treatment methods.
- Delivered exceptional customer service, leading to positive reviews and referrals.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Inspected gardens for pests, weeds and diseases.
Chimney Technician
Chimney Pro
02.2020 - 11.2020
- Established strong relationships with clients, leading to repeat business and referrals for new customers.
- Educated homeowners on proper chimney care and safety practices, promoting safer home environments.
- Assisted in the installation of new chimneys, ensuring proper functionality from day one for homeowner satisfaction.
- Improved chimney safety by conducting thorough inspections and identifying potential hazards.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Construction Foreman
W.I.C. Contracting
06.2015 - 11.2020
- Supervised field crews to maximize quality and work efficiency.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Verified and submitted team timesheets.
- Resolved conflicts among crew members professionally, promoting a cohesive working environment.
- Addressed issues with employees and customers to manage healthy conflict resolutions.
Landscape Foreman
Edwards Lawn Care
01.2022 - 08.2022
- Installed and maintained landscapes at homes, offices, and parks.
- Operated landscaping equipment with focus on safety and machine longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Performed planting, watering, mulching, and edging of lawns.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
Customer Service Representative
LA Fitness
02.2023 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Associate -
CHARLES HERBERT FLOWERS HIGH SCHOOL SKILLS
Springdale, MD06.2018
Skills
- Quick Learner
- Incident Reporting
- Garden Bed Maintenance
- Weed management
- Snow Removal
- Mulching Techniques
- Pest Control
- Safety awareness
- Tool Proficiency
- Chimney repair
- Chimney Cleaning
- Trash Collection and Removal
- Managing materials
- Crew oversight
- Integrity and Honesty
- Patrolling
- Event security
- Physical Fitness
References
REFERENCES UPON REQUEST
Timeline
Armed Security Guard
Phase 2 Security
07.2023 - 11.2023
Customer Service Representative
LA Fitness
02.2023 - 06.2023
Security Guard Officer
JW Company
01.2023 - 12.2023
Landscape Foreman
Edwards Lawn Care
01.2022 - 08.2022
Roadside assistance dispatcher
Taledo's RoadSide
09.2021 - 01.2022
Lawn Care Specialist
Hillside Lawn Care
02.2021 - 10.2021
Chimney Technician
Chimney Pro
02.2020 - 11.2020
Construction Foreman
W.I.C. Contracting
06.2015 - 11.2020
Associate -
CHARLES HERBERT FLOWERS HIGH SCHOOL SKILLS