Emone Miller
North Chicago,IL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard Officer
Per Mar Security Services
11.2023 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
- Checked and verified photo identification prior to granting facility access.
- Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
- Improved overall security presence by consistently enforcing company policies and procedures.
- Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
- Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.
- Permitted entry with escort for approved persons into secure locations.
Cook
Perdue Farms, Inc.
02.2022 - 08.2022
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Warehouse Associate
Abbott Laboratories
09.2020 - 10.2021
- Making Covid-19 test kits
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Customer Service Representative
Enova International
01.2020 - 07.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Warehouse Associate
Medline Industries
07.2019 - 12.2019
- onment
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Assisted in reducing product damage by properly handling and storing materials.
- Completed regular cycle counts to maintain accurate inventory records.
Home Health Care Aide
ARIS SOLUTIONS
12.2018 - 07.2019
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Built strong relationships with patients and their families through open communication and empathetic listening skills.
- Managed complex medication schedules accurately, ensuring proper administration according to physician instructions.
Customer Service Rep/ Call Center Rep
LTD Commodities
12.2015 - 12.2018
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Warehouse Associate
Amazon
05.2015 - 12.2015
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
High School -
Zion Benton Township HS
06.2014
Skills
- Strong experience in customer service Phenomenal people skills, and conflict resolution ability
- Home Care
- Detailed oriented with strong analytical and organizational skills Able to multitask in a quick paced environment
- Meal Preparation
- Excellent communication skills (both verbal and written)
- Laundry
- Food Preparation
- Quick learner
- Surveillance
Certification
Perc Card Certification 2023-Present
Timeline
Security Guard Officer
Per Mar Security Services
11.2023 - Current
Cook
Perdue Farms, Inc.
02.2022 - 08.2022
Warehouse Associate
Abbott Laboratories
09.2020 - 10.2021
Customer Service Representative
Enova International
01.2020 - 07.2020
Warehouse Associate
Medline Industries
07.2019 - 12.2019
Home Health Care Aide
ARIS SOLUTIONS
12.2018 - 07.2019
Customer Service Rep/ Call Center Rep
LTD Commodities
12.2015 - 12.2018
Warehouse Associate
Amazon
05.2015 - 12.2015
High School -
Zion Benton Township HS
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