Dodge Goette
Phoenix,AZ
Summary
Worked in the service Industry for around 5 years, and had the opportunity to familiarize myself with multiple roles (Serving, Bartending/Barbacking, Bussing, etc.) Always looking to learn more efficient ways to provide service. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. Flexible and hands-on learner willing to go the extra mile.
Overview
7
7
years of professional experience
Work History
Bartender
The Local
The Colony, TX
01.2024 - 04.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Gained experience in high volume/high stress environments.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server/Barback
KAI Legacy West
Plano, TX
12.2022 - 04.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Learned barista training as well (espressos, coffee, cappuccinos, etc.)
- Replenished bar glasses, garnishes and condiments.
- Handled 15+ top tables.
- Banquet style service experience.
- Restaurant shifted to Night Club after 10pm.
Server/Barback
Sushi Marquee
Plano, TX
05.2021 - 11.2022
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Helped prepare mixed drinks using proper measurements and techniques.
- Continuously monitored beverage stock levels during peak hours of operation.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Server/Delivery Driver
Asian Mint
Richardson, TX
07.2019 - 03.2020
- Managed Phone calls and in work situations simultaneously.
- Worked as host and server.
- Worked as a delivery driver.
- Oversaw floor seating through allocating seats.
- Cleaned restaurant nightly.
- Connected consumer to product through reliable product knowledge.
- Accomplished customer relations.
- Assisted in training new servers.
Server/Delivery Driver
Banana Leaf Modern Thai
Dallas, TX
08.2017 - 08.2018
- Opened and closed the store frequently.
- Handled cash by counting restaurant nightly earnings at close.
- Frequently marketed ongoing promotions to both customers and occasionally friends and family.
- Worked all positions simultaneously.
- Provided customer service when dealing with customer complaints
- Drove sails through personalized menu recommendations.
Education
Associate of Science - Psychology
University of North Texas
Denton, TX05-2022
Associate of Science - Psychology
Collin County Community College District
Plano, TX05-2019
Skills
- Beverage Preparation
- Suggestive Selling
- Health codes compliance
- Able to stand 12 hours
- Responsible Alcohol Service
- Handling Difficult situations
- Customer Service
Accomplishments
- CPR Certified
- Habitats For Humanity Volunteer in College
- 1st Degree Black Belt (Tae Kwon Do)
Timeline
Bartender
The Local
01.2024 - 04.2024
Server/Barback
KAI Legacy West
12.2022 - 04.2024
Server/Barback
Sushi Marquee
05.2021 - 11.2022
Server/Delivery Driver
Asian Mint
07.2019 - 03.2020
Server/Delivery Driver
Banana Leaf Modern Thai
08.2017 - 08.2018
Associate of Science - Psychology
University of North Texas
Associate of Science - Psychology
Collin County Community College District