Summary
Overview
Work History
Education
Skills
Timeline
Generic

DOEDAO HAOSEMAB

Federal Way,WA

Summary

Versatile IT Professional experienced in technical support and system administration. Delivered timely solutions and maintained system functionality through effective troubleshooting and proactive problem-solving. Fostered team collaboration and ensured efficient operations across diverse environments.

Overview

3
3
years of professional experience

Work History

IT Field Support Technician

Namibia Statistics Agency
Swakopmund, Namibia
01.2023 - 12.2023
  • Set up field devices, ensuring optimal system functionality for user operations.
  • Troubleshot network and technical issues, minimizing downtime for end users.
  • Managed IT inventory and coordinated with technical teams to streamline support processes.

Ramp Agent

McGee Air Services
SeaTac, WA
07.2025 - 05.2026
  • Loaded and unloaded baggage from aircraft, ensuring adherence to safety protocols.
  • Operated ground support equipment, maintaining functionality and compliance with operational standards.
  • Assisted in cargo processing, verifying accuracy of shipments and documentation.
  • Communicated effectively with team members to streamline operations during peak hours.
  • Implemented best practices for efficient baggage handling, reducing turnaround times significantly.
  • Guided aircraft into and out of parking positions using hand signals.

Caregiver

First Choice Home Care
05.2025 - 06.2025
  • Managed office phone system
  • Assisted clients with daily living activities, ensuring comfort and safety in home environments.
  • Administered prescribed medications, maintaining accurate records of dosages and schedules.
  • Provided companionship to clients, enhancing their emotional well-being through engaging conversations and activities.

IT Technician

Stacks Property Investment
Walvis Bay, Namibia
01.2023 - 01.2024
  • Delivered desktop support, resolving hardware/software issues to minimize downtime.
  • Provided desktop support and resolved hardware/software issues.
  • Supported system administration and maintained IT documentation for streamlined operations.

Education

Associate of Science - Computer Science

University of Namibia
Walvis Bay Namibia
01.2016

High School Diploma - undefined

Dune Side High School
Walvis Bay Namibia
01.2012

Skills

  • System administration
  • Windows, Mac, Linux administration
  • Remote support tools
  • Software deployment
  • Network Troubleshooting
  • Peripheral configuration
  • Network Configuration
  • Team Collaboration
  • Incident Response

Timeline

Ramp Agent

McGee Air Services
07.2025 - 05.2026

Caregiver

First Choice Home Care
05.2025 - 06.2025

IT Field Support Technician

Namibia Statistics Agency
01.2023 - 12.2023

IT Technician

Stacks Property Investment
01.2023 - 01.2024

High School Diploma - undefined

Dune Side High School

Associate of Science - Computer Science

University of Namibia