Dollie Linder
Lynchburg,VA
Summary
Detail-oriented professional with experience in administrative support and budget management. Recognized for enhancing community engagement through organized events and resolving conflicts effectively, aiming to contribute to a collaborative and supportive environment.
Overview
5
5
years of professional experience
Work History
Resident Assistant
Liberty University
Lynchburg, Virginia
01.2024 - Current
- Organized community-building events to foster relationships among residents.
- Coordinated resource referral services to connect residents with campus support programs.
- Implemented safety and emergency response drills to prepare residents for unforeseen situations.
- Maintained accurate administrative records for incident reports and resident feedback.
- Resolved conflicts between residents through mediation and effective communication.
- Maintained cleanliness in common areas through regular inspections and upkeep.
- Trained new resident assistants on policies, procedures, and best practices.
Administrative Assistant
Shadow Mountain Community Church
San Diego, California
05.2025 - 07.2025
- Prepared and formatted documents, enhancing professional presentation for church communications.
- Scheduled meetings for church leadership, optimizing time management and organizational efficiency.
- Maintained accurate records of attendance and contributions for church members.
- Facilitated meeting logistics, ensuring appropriate venues and resources were available.
- Performed data entry for church databases, maintaining accuracy and confidentiality of information.
- Collaborated with team members to streamline administrative processes, enhancing overall productivity.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Resident
Shadow Mountain Community Church
San Diego, California
05.2024 - 08.2024
- Coordinated youth events, retreats, mission trips, and other activities.
- Monitored budget spending related to student ministry programs.
Intern
Shadow Mountain Community Church
San Diego, California
05.2023 - 08.2023
- Encouraged spiritual growth among youth through interactive lessons during weekly meetings and services.
- Provided support for parents and guardians by offering resources related to parenting teens from a biblical perspective.
Customer Service Representative
Bass Pro Shops
Savannah, Georgia
08.2022 - 12.2022
- Resolved customer complaints by actively listening and offering tailored solutions.
- Collaborated with cross-department teams to streamline processes and enhance customer experience.
- Trained new staff on best practices in customer service and product knowledge.
- Resolved customer inquiries related to payments, refunds, and other financial matters.
Crew Leader
Cookout Restaurant
Selma, North Carolina
07.2020 - 06.2022
- Coordinated shift schedules to ensure adequate staffing and coverage.
- Streamlined food preparation processes to increase efficiency during peak hours.
- Facilitated conflict resolution among team members to maintain a harmonious work environment.
- Assisted cashiers with resolving customer complaints and inquiries.
- Assisted with training new cashiers and customer service team members to increase the speed of onboarding.
Education
Bachelor of Science - Christian Studies
Liberty University
Lynchburg, VA05-2026
Skills
- Event coordination
- Community engagement
- Conflict resolution
- Administrative support
- Budget management
- Effective communication
- Training and mentoring
References
References available upon request.
Timeline
Administrative Assistant
Shadow Mountain Community Church
05.2025 - 07.2025
Resident
Shadow Mountain Community Church
05.2024 - 08.2024
Resident Assistant
Liberty University
01.2024 - Current
Intern
Shadow Mountain Community Church
05.2023 - 08.2023
Customer Service Representative
Bass Pro Shops
08.2022 - 12.2022
Crew Leader
Cookout Restaurant
07.2020 - 06.2022
Bachelor of Science - Christian Studies
Liberty University