Dolores Hamilton
South San Francisco,CA
Summary
Dedicated professional with over 20 years in customer service and administrative support. Expertise in front desk operations, scheduling, and data entry enhances organizational efficiency and client satisfaction. Experience in creating engaging learning experiences and integrating technology with traditional methods fosters exploration and growth in educational settings.
Overview
2
2
Certifications
2026
2026
years of professional experience
Work History
Preschool Lead Teacher
Happy Hall Schools
San Bruno, CA
08.2022 - 10.2025
- Oversaw daily classroom schedules, routines, and transitions to ensure a smooth learning environment.
- Supported children and families with patience, professionalism, and problem-solving.
- Collaborated with teachers and staff to streamline daily operations and enhance classroom organization.
- Communicated with parents to discuss student progress and address concerns. to address inquiries and provide updates on student development.
- Maintained accurate records, progress notes, and communication with families and staff.
Special Education Paraprofessional
360 Degree Therapy / Millbrae Elementry School
Millbrae, California
06.2021 - 08.2022
- Worked in both a general education classroom and a special day class. Provided one on one instruction and physical assistance to a student with physical disabilities. Provided a daily communication electronic log of the child's improvements, needs and medical conditions. While still providing overall focus and assistance to the entire group. Created and coordinated instructional materials to enhance learning for small groups. Organized and designed bulletin boards and special classroom work areas. Filled in for absent staff members during half-day shifts during half-day shifts.
- Supported students with special needs during instructional time and transitions.
- Implemented individualized education plans under teacher guidance.
- Assisted teachers with daily classroom activities and lesson preparation.
Special Education Paraprofessional
San Bruno Park School District
San Bruno, CA
05.2018 - 08.2021
- Tracked student progress and communicated updates to teachers and specialists to inform instructional strategies.
- Supported classroom organization and managed schedules to enhance student engagement and participation.
- Collaborated with staff and families to address student needs and maintain daily communication.
- Provided patient, clear, and professional communication in a team-based setting.
Corporate Receptionist
Fibrogen Inc
San Francisco, CA
08.2007 - 09.2017
- Acted as the first point of contact for guests, vendors, and building tenants.
- Answered a multi-line phone system and directed calls accurately and professionally.
- Facilitated employee, vendor, and visitor inquiries, providing timely assistance with requests and building procedures.
- Coordinated conference room schedules and streamlined daily office operations for multiple companies.
- Processed invoices and maintained organized records to ensure accurate tracking of administrative tasks.
Administrative Assistant
Slattery JV
San Francisco, CA
06.2001 - 08.2002
- Handled high-volume phone communication, email correspondence, and organized filing and documents efficiently.
- Assisted with payroll, timesheets, shipping, and vendor communication.
- Maintained employee files and handled confidential records with professionalism.
- Built positive working relationships with clients, vendors, and internal teams.
- Coordinated project management support and streamlined office operations in fast-paced construction environment.
Office Assistant
Tutor Saliba Corporation
San Francisco, CA
01.2000 - 05.2001
- Delivered reliable front desk and office support in a fast-paced corporate environment to enhance daily operations.
- Scheduled appointments and supported coworkers with daily administrative tasks.
- Answered and screened calls on a high-volume multi-line phone system.
- Maintained confidential HR files and organized office records to ensure compliance and accessibility.
- Supported recruiting efforts and managed documents during staffing changes to facilitate smooth transitions.
Front Desk Support / Massage Therapist
Canty Chiropractic
- Coordinated appointment scheduling and front desk operations in a high-volume patient setting to ensure seamless service.
- Maintained client records and updated information with accuracy and discretion.
- Provided professional assistance to patients, fostering a welcoming and positive service experience.
- Managed direct client care alongside front office support and daily scheduling to optimize workflow.
Education
College - Early Childhood education
Theoria Technical College
Carlsbad, CA09-2026
Certificate - Early Childhood Education
Penn Foster Career School
Scranton, PA12-1998
Skills
- Classroom management
- Activity planning
- Progress tracking
- Customer service
- Records management
- Microsoft Office
- Email communication
- Call management
- Team collaboration
- Confidential information
- Classroom management
- Child development
- Parent communication
- Lesson planning
- Instructional support
- Classroom organization
Certification
Non-CDL Class C, Driver's License
Languages
English - Professional working proficiency
Timeline
Preschool Lead Teacher
Happy Hall Schools
08.2022 - 10.2025
Special Education Paraprofessional
360 Degree Therapy / Millbrae Elementry School
06.2021 - 08.2022
Special Education Paraprofessional
San Bruno Park School District
05.2018 - 08.2021
Corporate Receptionist
Fibrogen Inc
08.2007 - 09.2017
Administrative Assistant
Slattery JV
06.2001 - 08.2002
Office Assistant
Tutor Saliba Corporation
01.2000 - 05.2001
Front Desk Support / Massage Therapist
Canty Chiropractic
College - Early Childhood education
Theoria Technical College
Certificate - Early Childhood Education
Penn Foster Career School