Dolores Iraheta
Takoma Park,MD
Summary
I am a passionate retail and dinning service worker with 7-8 years of proactive experience in costumer service, payment processing and sales. Fluent in English and Spanish considering myself eloquent and team member. Eager to learn new processes to support overall organizational success. Goals are to maximize costumers experience.
Overview
9
9
years of professional experience
Work History
Hospitality Worker
Chipotle
Wheaton Glenmont, MD
07.2024 - 01.2025
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Ensuring compliance with Health standards reducing the percent of cross contamination.
- Preparing costumers order in a positive and friendly manner.
- Ability to stay calm in high-stress situations.
Cashier
Americana Grocery
Silver Spring, Maryland
11.2021 - 05.2024
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash register.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted and balanced cashier drawers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Greeted customers promptly and responded to questions.
Server /Restaurant Hostess
Mi Patria Restaurant
Hyattsville, Maryland
07.2016 - 09.2020
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Quickly develop relationships with costumers.
- Checked identification to verify guests meet minimum age to legally purchase or consume alcoholic beverages.
- Promptly deliver guest's food and beverage order ensuring quality and accuracy
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Exceeding hygiene standards and ensuring a comfortable environment for the residents.
Education
Montgomery Blair High School
Silver Spring, Maryland05-2019
Skills
- Costumer service
- Multitasking
- Communication
- Time management
- Teamwork
- Memory
- Food safety
- Menu knowledge
- POS
- Serving
- Cash handling
- Attention to detail
- Punctuality
- Math
- Bilingual
Languages
- Fluent English and Spanish speaker
Timeline
Hospitality Worker
Chipotle
07.2024 - 01.2025
Cashier
Americana Grocery
11.2021 - 05.2024
Server /Restaurant Hostess
Mi Patria Restaurant
07.2016 - 09.2020
Montgomery Blair High School