Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rikki Baynard

Gainesville,FL

Summary

Service-oriented team member known for high productivity and efficient task completion. Possesses specialized skills in artist relations, customer service, and team management. Excels in communication, leadership, and problem-solving to enhance guest experiences and streamline operations.

Overview

5
5
years of professional experience

Work History

Hospitality Lead

UFPA
Gainesville, FL
12.2023 - Current
  • Food shops, food prep, laundering linens, managing and organizing food storage spaces, maintaining clean glassware/silverware
  • Prep and serve beer and wine for Affiliate receptions
  • Reference Artist riders to compile shop lists with special attention on dietary restrictions or allergies
  • Engaged with Artists to ensure satisfactory food and hospitality service
  • Provided transportation for Artists between the Hotel and the Theater
  • Van certified
  • Certified in safe food handling practices

Event Staff Lead

UFPA
Gainesville , FL
01.2023 - Current
  • Monitored crowd control throughout the venue and enforced safety protocols when needed.
  • Assisted in set up and break down of Evolv security system, managed crowd control and enforced safety protocols in adherence with the Evolv system.
  • Provided customer service support to attendees and answered any questions they had about the event.
  • Maintained a clean environment by removing trash and debris from around the event area.
  • Assisted in setting up and breaking down of the event space.

Head Usher

UFPA
Gainesville, FL
08.2022 - Current
  • Coordinated with security personnel to maintain order in crowded areas.
  • Directed guests to their seats in an orderly fashion.
  • Supervised volunteers to ensure tasks were completed on time and according to specifications.
  • Maintained accurate records of attendance numbers at each event.
  • Ensured the safety of all attendees during events by monitoring crowd behavior.
  • Maintained a professional demeanor while interacting with guests and staff members alike.

Theater Educator

Hippodrome Theater
Gainesville, FL
06.2019 - 08.2019
  • Developed and implemented lesson plans to meet the individual needs of students.
  • Created a safe, comfortable learning environment for students by establishing positive relationships with them.
  • Organized activities and resources to promote student engagement in learning.
  • Collaborated with colleagues to share best practices in teaching methods.
  • Enforced rules for behavior and procedures for maintaining order among students.

Education

Bachelor of Arts - English Literature

University of Florida
Gainesville, FL
12-2023

Skills

  • Health and safety compliance
  • Facility Maintenance
  • Security management
  • Costumer Service
  • Superb attention to detail

Timeline

Hospitality Lead

UFPA
12.2023 - Current

Event Staff Lead

UFPA
01.2023 - Current

Head Usher

UFPA
08.2022 - Current

Theater Educator

Hippodrome Theater
06.2019 - 08.2019

Bachelor of Arts - English Literature

University of Florida
Rikki Baynard