Dolores Mendoza
Kenedy,TX
Summary
Dynamic Managing Partner at Kenedy Drug and Safety Services with a proven track record in strategic planning and operations management. Enhanced team performance through mentoring and developed training programs that improved safety compliance. Expert in client relationship building, driving revenue growth while implementing process improvements that reduced operational costs.
Overview
17
17
years of professional experience
Work History
Managing Partner
Kenedy Drug and Safety Services
Kenedy, TX
10.2024 - 01.2026
- Mentored junior staff to improve performance and ensure adherence to safety protocols.
- Implemented process improvements that streamlined workflows and reduced operational costs.
- Collaborated with stakeholders to develop and execute business strategies aligned with company goals.
- Oversaw compliance with regulatory requirements, ensuring all practices met industry standards.
- Developed training programs that enhanced team knowledge of safety procedures and best practices.
- Established and implemented business procedures and process improvements.
Administrative Manager
Kenedy Back and Neck Clinic
Kenedy, TX
02.2017 - 07.2024
- Streamlined office operations by implementing new scheduling systems to enhance patient appointment management.
- Developed and maintained efficient filing systems to ensure easy access to patient records and documentation.
- Coordinated staff training sessions, enhancing team productivity and compliance with clinic protocols.
- Managed vendor relationships, negotiating contracts to optimize supply costs and service quality.
- Oversaw daily administrative functions, ensuring alignment with clinic policies and procedures for operational efficiency.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
Administrative Manager
Analyzed Drug Testing
Kenedy, TX
02.2009 - 11.2016
- Led initiatives to improve patient experience through effective communication strategies and feedback mechanisms.
- Implemented quality control measures that enhanced accuracy in billing processes and reduced errors significantly.
- Mentored junior administrative staff, fostering professional development and enhancing team performance standards.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed and implemented improved filing systems for enhanced order and accuracy.
Education
GED -
Karnes City High School
Karnes City, TXSkills
- Revenue growth
- Strategic planning
- Operations management
- Financial administration
- Business development
- Ethical leadership
- Organizational development
- Partnership development
- Recruiting
- Interviewing expertise
- Human resources management
- Client relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Managing Partner
Kenedy Drug and Safety Services
10.2024 - 01.2026
Administrative Manager
Kenedy Back and Neck Clinic
02.2017 - 07.2024
Administrative Manager
Analyzed Drug Testing
02.2009 - 11.2016
GED -
Karnes City High School