Dolores Rondon
Lynn,MA
Summary
Dedicated professional with a strong background in safety-focused transportation and office administration. At Nrt Bus, I ensured timely student transport while fostering positive relationships with parents and staff. Proficient in documentation and recordkeeping, I excel in customer service and effective communication, enhancing operational efficiency and client satisfaction.
Overview
12
12
years of professional experience
Work History
School Bus Driver
Nrt Bus
03.2018 - Current
- Ensured safe and timely transportation of students, adhering to all traffic laws and safety regulations.
- Conducted regular vehicle inspections to maintain operational efficiency and safety compliance.
- Managed student behavior during transit, fostering a positive and respectful environment on the bus.
- Communicated effectively with school staff and parents regarding schedules and any changes in transportation plans.
Administrative Assistant
Riu Hotels & Resorts
06.2013 - 11.2016
- Answered multi-line phone system, routed calls efficiently, delivering messages to staff and welcome guests with professionalism.
- Delivered outstanding customer service by promptly responding to client inquiries, addressing concerns effectively, and fostering positive relationships.
- Ensured accurate record-keeping through diligent data entry and database management for essential company information.
- Improved document organization thorough meticulous file maintenance and archiving outdated records to ensure efficient retrieval when needed.
- Conducted audits of front desk operations, employee templates, and schedule maintenance to ensure accuracy and compliance with company standards.
Education
No Degree - Ingenieria Sistemas
Universidad Central Del Este
Dominican RepublicNo Degree - Business Administration
North Shore Community College
Lynn, MA05-2027
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Commercial driving
- Documentation and recordkeeping
- Punctuality
- Office administration
- Computer skills
- Data entry
- Customer service
- Microsoft Word
- Microsoft Excel
- File organization
- Customer and client relations
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
School Bus Driver
Nrt Bus
03.2018 - Current
Administrative Assistant
Riu Hotels & Resorts
06.2013 - 11.2016
No Degree - Ingenieria Sistemas
Universidad Central Del Este
No Degree - Business Administration
North Shore Community College