Dolores Rondon
Lynn,MA
Summary
Dedicated professional with a strong background in safety-focused transportation and office administration. At Nrt Bus, I ensured timely student transport while fostering positive relationships with parents and staff. Proficient in documentation and recordkeeping, I excel in customer service and effective communication, enhancing operational efficiency and client satisfaction.
Overview
12
12
years of professional experience
Work History
School Bus Driver
Nrt Bus
North Reading, MA
03.2018 - Current
- Ensured safe and timely transportation of students, adhering to all traffic laws and safety regulations.
- Conducted regular vehicle inspections to maintain operational efficiency and safety compliance.
- Managed student behavior during transit, fostering a positive and respectful environment on the bus.
- Communicated effectively with school staff and parents regarding schedules and any changes in transportation plans.
Administrative Assistant
Riu Hotels & Resorts
PUNTA CANA, DOMINICAN REPUBLIC
06.2013 - 11.2016
- Answered multi-line phone system, routed calls efficiently, delivering messages to staff and welcome guests with professionalism.
- Delivered outstanding customer service by promptly responding to client inquiries, addressing concerns effectively, and fostering positive relationships.
- Ensured accurate record-keeping through diligent data entry and database management for essential company information.
- Improved document organization thorough meticulous file maintenance and archiving outdated records to ensure efficient retrieval when needed.
- Conducted audits of front desk operations, employee templates, and schedule maintenance to ensure accuracy and compliance with company standards.
Education
No Degree - Ingenieria Sistemas
Universidad Central Del Este
Dominican RepublicNo Degree - Business Administration
North Shore Community College
Lynn, MA05-2027
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Commercial driving
- Documentation and recordkeeping
- Punctuality
- Office administration
- Computer skills
- Data entry
- Customer service
- Microsoft Word
- Microsoft Excel
- File organization
- Customer and client relations
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
School Bus Driver
Nrt Bus
03.2018 - Current
Administrative Assistant
Riu Hotels & Resorts
06.2013 - 11.2016
No Degree - Ingenieria Sistemas
Universidad Central Del Este
No Degree - Business Administration
North Shore Community College