Dolores Swank
Gresham,OR
Summary
Experienced with recovery mentorship, providing guidance and support to individuals on their recovery journey. Utilizes empathetic communication and personalized strategies to foster positive outcomes. Track record of building trust and rapport, ensuring clients feel supported and understood.
Overview
7
7
years of professional experience
Work History
Harm Reduction Coordinator Specialist Outreach
El Jardin
01.2025 - Current
- Provided support to individuals in recovery, fostering positive coping strategies.
- Assisted in developing personalized recovery plans tailored to client needs.
- Facilitated group sessions to promote peer support and shared experiences.
- Monitored client progress and offered feedback to improve engagement.
- Identified resources and community services beneficial for recovery journeys.
- Promoted harm reduction strategies through education on safe drug use practices and overdose prevention techniques.
- Implemented harm reduction strategies when working with clients engaged in high-risk behaviors, prioritizing safety without judgment or stigma attached.
- Increased client engagement in harm reduction activities by establishing trust through empathetic listening and nonjudgmental communication.
- Led educational workshops on topics related to substance abuse prevention, harm reduction strategies, and healthy coping mechanisms.
- Assisted in cost reduction efforts by carefully monitoring project budgets, minimizing downtime, and optimizing resource allocation.
- Managed a caseload of over 25 clients
Assistant Manager
Carl's Jr
10.2022 - 09.2024
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored new staff on operational procedures and customer service standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
Certified Caregiver
The Jeanette Home
04.2019 - 12.2021
- Administered daily medications and monitored patient vital signs to ensure health compliance.
- Assisted residents with daily living activities, fostering independence and dignity.
- Developed individualized care plans based on resident needs and preferences.
- Trained new staff on caregiving protocols, enhancing team performance and service quality.
Education
Early Childhood Care And Education
Reynolds High School
Troutdale, ORSkills
- Mental health awareness
- Self-care techniques
- Emotional support
- Professional ethics
- Relapse prevention
- Peer support
- Client relationship building
Languages
English
Spanish
Timeline
Harm Reduction Coordinator Specialist Outreach
El Jardin
01.2025 - Current
Assistant Manager
Carl's Jr
10.2022 - 09.2024
Certified Caregiver
The Jeanette Home
04.2019 - 12.2021
Early Childhood Care And Education
Reynolds High School