Dolores Walker
Phoenix,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Administration Assistant
Legacy Rose Funeral Home
Mesa, AZ
11.2020 - Current
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Processed financial documents, contracts, expense reports and invoices.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Checked stock to determine inventory levels and maintain office supply products.
- Processed incoming mail and packages and placed envelopes in bins for employees.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Directed customer communication to appropriate department personnel.
- Coordinated appointments, meetings and conferences.
Administration Assistant
East Resthaven Memorial Park
Phoenix, AZ
03.2015 - 11.2020
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Processed financial documents, contracts, expense reports and invoices.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Checked stock to determine inventory levels and maintain office supply products.
- Processed incoming mail and packages and placed envelopes in bins for employees.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Directed customer communication to appropriate department personnel.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
Education
High School Diploma -
Tempe High School
Tempe, AZ05.1984
Skills
- PC Proficient
- Cash Deposit Preparation
- Account Balancing Reconciliation
- Excel Spreadsheets
- Back Office Operations
- Inventory Systems
- Check Processing
- Data Entry Documentation
- Supply Inventory Control
- Multi-Line Telephone Systems
- Document and File Management
- Multitasking and Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Administration Assistant
Legacy Rose Funeral Home
11.2020 - Current
Administration Assistant
East Resthaven Memorial Park
03.2015 - 11.2020
High School Diploma -
Tempe High School