Dolores Wheeler
Burleson
Summary
Hardworking production professional with experience in plating. Excellent at following precise production orders and good manufacturing practices. Offers attention to detail and top-notch multitasking abilities.
Overview
33
33
years of professional experience
Work History
Shift Leader
Cracker Barrell Old Country Store
11.2024 - Current
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
General Manager
El Fenix
08.2014 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Sales Specialist
Cesar"s Entertainment
08.2011 - 07.2014
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Banquet Coordinator
Hilton Garden Inn Hotel
04.2006 - 08.2011
- Directed and managed banquet functions for person event.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Liaised with venue management to monitor logistics and timelines.
- Supervised and mentored kitchen and serving staff.
Assembler/Wrapper Packer
Specialized Resources Inc
02.2007 - 06.2010
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Plater/Shop Helper
Mario Padilla / Guillermo Cabrera
02.1992 - 05.1995
- Controlled temperature and speeds to achieve desired plating quality.
- Implemented correct playing procedures based on materials used, desired plating levels and specifications laid out in work orders.
- Reviewed each production phase to verify product conformance with project specifications and adjusted settings to achieve desired targets.
- Cleaned and roughened surfaces with sandblasting to achieve strong adhesion.
- Checked finished work for correct thickness of deposits.
Education
Manufacturing & Aerospace Assembly Training
Community Learning Center Inc.
Fort Worth, TX10-2020
General Studies
High School #3
Guadalajara, Mexixo05-1995
Skills
- Surface treatment expertise
- Detailed visual assessment
- Proficient in hand tools
- Accurate measurement techniques
- Production methodologies
- Strong verbal communication
- Effective time management
- Efficient use of plating tools
Timeline
Shift Leader
Cracker Barrell Old Country Store
11.2024 - Current
General Manager
El Fenix
08.2014 - 10.2024
Sales Specialist
Cesar"s Entertainment
08.2011 - 07.2014
Assembler/Wrapper Packer
Specialized Resources Inc
02.2007 - 06.2010
Banquet Coordinator
Hilton Garden Inn Hotel
04.2006 - 08.2011
Plater/Shop Helper
Mario Padilla / Guillermo Cabrera
02.1992 - 05.1995
Manufacturing & Aerospace Assembly Training
Community Learning Center Inc.
General Studies
High School #3
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