Peggy Propper
Bullhead City,AZ
Summary
Dedicated housekeeper with a proven track record at Marriott, enhancing cleanliness ratings through innovative techniques. Skilled in surface treatment and customer service, I deliver tailored cleaning solutions that exceed expectations. My expertise in maintaining glass surfaces and commitment to excellence ensure a pristine environment for all guests.
Overview
6
6
years of professional experience
Work History
House Cleaner
Daffy's Wacky Cleaning Service
05.2022 - Current
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Polished fixtures to achieve professional shine and appearance.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Housekeeper
Marriott
01.2021 - 03.2022
- Verified cleanliness and organization of storage areas and carts.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Handled requests for extra linens, toiletries and other supplies.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Housekeeping Room Attendant
Tropicana Casino And Resort
01.2020 - 01.2021
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Education
GED -
Hotchkiss High School
Hotchkiss, CO05.1980
Skills
- Housekeeping
- Ironing clothes
- Surface treatment expertise
- Glass surface maintenance
- Payment processing
- Customer service excellence
Timeline
House Cleaner
Daffy's Wacky Cleaning Service
05.2022 - Current
Housekeeper
Marriott
01.2021 - 03.2022
Housekeeping Room Attendant
Tropicana Casino And Resort
01.2020 - 01.2021
GED -
Hotchkiss High School