Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DOLORES White

Marysville,WA

Summary

Observant server with number years of experience facilitating fantastic dining experiences. Food industry veteran with experience seating guests and bartending. Celebrated for wide skillset and positive attitude. Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Food and Beverage Server

Woo Hoo's Restaraunt
07.2022 - 01.2023
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
  • Offered specialty drinks, desserts and other premium items to maximize revenue.
  • Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Collected orders and relayed them to bartenders quickly and accurately.

Cashier

Shell Gas Station/Convenience Store
01.2017 - 04.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Cocktail Server

PJ Pockets Bar And Casino
02.2001 - 04.2003
  • Cultivated warm relationships with regular customers.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Assisted with bartending duties during high-volume shifts.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

Associate of Science - Computer Engineering

Highline College
Des Moines, WA
02.2004

Skills

  • Customer Needs Assessments
  • Tool Preparation
  • Restaurant Operation
  • Drinking Age Verification
  • Opening and Closing Procedures
  • Customer Preferences

Certification

Microsoft A+,

Microsoft Certified Professional

Computer Hardware

  • - 2002-2004

Timeline

Food and Beverage Server

Woo Hoo's Restaraunt
07.2022 - 01.2023

Cashier

Shell Gas Station/Convenience Store
01.2017 - 04.2018

Cocktail Server

PJ Pockets Bar And Casino
02.2001 - 04.2003

Associate of Science - Computer Engineering

Highline College
DOLORES White