Alexandra Fields
Las Vegas,NV
Summary
Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.
Overview
4
4
years of professional experience
Work History
Food and Beverage Server
Texas Roadhouse
01.2022 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Greeted guests warmly to foster welcoming environment.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Restaurant Waitress
Black Bear Diner
01.2021 - 06.2022
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Served food and beverages promptly with focused attention to customer needs.
Administrative Assistant
University Of Nevada, Las Vegas
08.2019 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
Education
Bachelor of Science - Human Services
University of Nevada, Las Vegas
05.2022
Associate of Arts -
College of Southern Nevada
Las Vegas2020
High School Diploma -
Palo Verde High School
Las VegasSkills
- Adaptable and Flexible
- Kitchen Staff Coordination
- Industry Best Practices
- Bar Menu Memorization
- Guest Relations
- Restaurant Operation
- Upselling
- POS Transactions
- Efficient Service
- Dining Room Organization
- Cleanliness Standards
- Customer Needs Assessments
Timeline
Food and Beverage Server
Texas Roadhouse
01.2022 - Current
Restaurant Waitress
Black Bear Diner
01.2021 - 06.2022
Administrative Assistant
University Of Nevada, Las Vegas
08.2019 - 01.2021
Bachelor of Science - Human Services
University of Nevada, Las Vegas
Associate of Arts -
College of Southern Nevada
High School Diploma -
Palo Verde High School