Summary
Overview
Work History
Education
Skills
Timeline
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DOMAIR PANTON

Sevierville,TN

Summary

With a proven track record at Amazon, I excel in shipping and receiving, and CCTV surveillance, enhancing operational efficiency and security. Demonstrated empathy in customer interactions at Terr Auto World, I resolve disputes effectively, ensuring satisfaction. My commitment to quality and safety protocols drives superior performance and workplace safety.

Overview

12
12
years of professional experience

Work History

Warehouse Worker

Amazon
Knoxville, TN
02.2024 - Current
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Restocked packaging items and tracked boxes, tape and fill materials from inventory.
  • Assisted in maintaining a safe work environment through adherence to safety policies and practices.

Customer Service Representative

Terr Auto World
Coral Springs, FL
10.2021 - 11.2023
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Armed Security Officer

Guardsman Limited Security
New Kingston, Jamaica
04.2017 - 06.2021
  • Followed established protocol for responding to alarms or other emergency situations.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Searched bags manually to identify prohibited items and contraband.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Warehouse Worker

Flex Pack Limited
Kingston, Jamaica
01.2013 - 07.2015
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Removed printed products from printing machines manually or via hand trucks or power lifts and transitioned material to drying and finishing or storage areas.
  • Drove trucks to and from job sites to deliver supplies.

Education

GED -

Spanish Town High School
Jamaica
09-2012

McAuley Primary School
Jamaica
09-2006

Skills

  • Shipping and receiving
  • CCTV surveillance
  • Shipment packing
  • Quality control
  • Premises patrol
  • Account updating
  • Empathy and patience
  • Dispute resolution

Timeline

Warehouse Worker

Amazon
02.2024 - Current

Customer Service Representative

Terr Auto World
10.2021 - 11.2023

Armed Security Officer

Guardsman Limited Security
04.2017 - 06.2021

Warehouse Worker

Flex Pack Limited
01.2013 - 07.2015

GED -

Spanish Town High School

McAuley Primary School

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DOMAIR PANTON