Currently working in the Community Care department.
Scheduling consults with outside providers in a timely manner.
Meeting deadlines and coordinating care on an outpatient basis.
Ensuring proper authorizations are sent out into the community.
SCHEDULING OR COORDINATION OF CLINICAL CARE.
UPLOADS AND SCANS MEDICAL RECORDS AND REPORTS INTO ELECTRONIC MEDICAL RECORDS AS NECESSARY, ALERTS PROVIDERS AND CARE MANAGEMENT TEAM.
DEVELOPS AND MAINTAINS EFFECTIVE AND EFFICIENT COMMUNICATION AMONG THE PATIENT, TEAM, EXPANDED TEAM AND THE LARGER VA AND COMMUNITY HEALTHCARE DELIVERY SYSTEMS.
HAS SIGNIFICANT RESPONSIBILITIES WITHIN THIS CONTEXT INCLUDING COORDINATION AND COMMUNICATION DURING THE INPATIENT AND OUTPATIENT DELIVERY OF CARE.
Nursing assistant
Albany Stratton veterans medical center
09.2016 - 12.2021
Working with Doctors and Nursing staff on the Behavioral Health Unit and various units throughout the hospital.
Assist patients with daily needs, documenting patient vital signs, provides safety and assurance of a safe environment for patients, 1:1 observation for suicidal or fall risk patients.
Ensuring the care and needs of the Veterans.
Information associate
Northeast Urology – St. Peter’s Health Partners
01.2014 - 09.2016
Front desk responsibilities of checking patients in and out during their visit, collecting co-pays, scheduling appointments, coordinating referrals and radiology appointments requested by the Doctor, verifying insurance, answering a multi-line phone system, answering general billing questions and accessing patient medical records.
Customer Service Representative
Maximus
07.2013 - 12.2015
Answering calls in the NYS Medicaid Call Center.
Providing quality customer service for customers’ inquiries regarding their health insurance, eligibility, billing, provider information and approved services offered.
Family Support Worker
Healthy Families of Rensselaer County
01.2011 - 01.2013
Home visiting advocacy for individuals with newborns or young children.
Assisting with community needs, application completion, and County social service needs.
Checking child welfare and developmental assessments.
Following standard newborn and child growth charts.
Reporting to the NYS Office of Children and Family Services.