Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Domelica Hernandez

Los Angeles,CA

Summary

Dynamic and dependable professional with a proven track record at AMR, excelling in customer service and teamwork. Skilled in time management and attention to detail, I consistently enhanced workplace cleanliness and client satisfaction. Passionate about learning and adapting, I thrive in fast-paced environments while maintaining high standards of organization and communication.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Caregiver

IHSS Adult Services Program
05.2002 - 05.2006
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Stocker

Walmart
01.2002 - 05.2006
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Cleaning Houses

Los Angeles Authority
05.2021 - 03.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Cleaner

AMR
12.2018 - 05.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Day Porter

ABM Janitorial Services
09.2015 - 02.2018
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
  • Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
  • Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
  • Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
  • Prevented pest infestations by diligently removing trash and food waste from common areas daily.
  • Ensured timely completion of duties through effective time management and prioritization skills.
  • Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
  • Responded quickly to emergencies or urgent cleaning needs, minimizing disruptions within the building.
  • Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility''s operation schedule.

Warehouse Worker

Kimco Staffing
01.2011 - 08.2012
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Education

General Studies

Hollywood High School
Hollywood, CA
1998

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Problem resolution

Certification

ABM Outstanding Achievement

Languages

Spanish
Professional Working

Timeline

Cleaning Houses

Los Angeles Authority
05.2021 - 03.2023

Cleaner

AMR
12.2018 - 05.2022

Day Porter

ABM Janitorial Services
09.2015 - 02.2018

Warehouse Worker

Kimco Staffing
01.2011 - 08.2012

Caregiver

IHSS Adult Services Program
05.2002 - 05.2006

Stocker

Walmart
01.2002 - 05.2006

General Studies

Hollywood High School

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Domelica Hernandez