Overview
Work History
Timeline
Hi, I’m

Domenic Duarte

Insurance
Johnston,RI
Domenic Duarte

Overview

16
years of professional experience

Work History

Amica Insurance Company
Lincoln, RI

Sr. Sales/Client Service Support (SCSS)
01.2014 - Current

Job overview

  • Manage quality control regarding automobile insurance policies.
  • Develop and implement workflow standards and expectations for accuracy and efficiency for a wide variety of tasks.
  • Prevent profit loss by identifying and remediating automobile insurance policy inaccuracies.
  • Produce quality work product in adherence with strict time-based deadlines.
  • Lead team meetings and conduct employee training.

Rent-A-Center
Pawtucket, RI

Account Manager
01.2013 - 01.2014

Job overview

  • Draft and prepare rental agreements.
  • Develop and manage weekly sales expectations.
  • Oversee and manage customer accounts and collections.
  • Conduct cold calls & follow up lead calls.

Wal-Mart Super Center
North Attleboro, MA

Loss Prevention Manager
01.2009 - 01.2013

Job overview

  • Identify and Investigate safety and security concerns internally/externally.
  • Lead weekly safety meetings, Conduct Safety Training, & Implement safety protocols.
  • Investigate and analyze accident information and prepare reports related to the events.
  • Conduct video surveillance investigations related to internal & external loss.
  • Manage frequent conference calls with insurer to evaluate accidents and develop process for remediating same.

Timeline

Sr. Sales/Client Service Support (SCSS)

Amica Insurance Company
01.2014 - Current

Account Manager

Rent-A-Center
01.2013 - 01.2014

Loss Prevention Manager

Wal-Mart Super Center
01.2009 - 01.2013

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