Hi, I’m
Domenic Duarte
Insurance
Johnston,RI
Overview
16
years of professional experience
Work History
Amica Insurance CompanyLincoln, RI
Sr. Sales/Client Service Support (SCSS)
01.2014 - Current
Job overview
- Manage quality control regarding automobile insurance policies.
- Develop and implement workflow standards and expectations for accuracy and efficiency for a wide variety of tasks.
- Prevent profit loss by identifying and remediating automobile insurance policy inaccuracies.
- Produce quality work product in adherence with strict time-based deadlines.
- Lead team meetings and conduct employee training.
Rent-A-CenterPawtucket, RI
Account Manager
01.2013 - 01.2014
Job overview
- Draft and prepare rental agreements.
- Develop and manage weekly sales expectations.
- Oversee and manage customer accounts and collections.
- Conduct cold calls & follow up lead calls.
Wal-Mart Super CenterNorth Attleboro, MA
Loss Prevention Manager
01.2009 - 01.2013
Job overview
- Identify and Investigate safety and security concerns internally/externally.
- Lead weekly safety meetings, Conduct Safety Training, & Implement safety protocols.
- Investigate and analyze accident information and prepare reports related to the events.
- Conduct video surveillance investigations related to internal & external loss.
- Manage frequent conference calls with insurer to evaluate accidents and develop process for remediating same.
Timeline
Sr. Sales/Client Service Support (SCSS)
Amica Insurance Company
01.2014 - Current
Account Manager
Rent-A-Center
01.2013 - 01.2014
Loss Prevention Manager
Wal-Mart Super Center
01.2009 - 01.2013