Domenica Romero
Perris,CA
Overview
3
3
years of professional experience
Work History
Beertender
The Drunken Elephant Pizza & Brews
Temecula, California
01.2025 - Current
- Interacting with customers to ensure their satisfaction with food items and beverages served.
- Handling multiple tasks simultaneously while maintaining attention to detail.
- Keeping bar area clean, organized, stocked, presentable, sanitary conditions free from debris and garbage at all times.
- Greeting customers in a friendly manner, taking orders accurately and efficiently.
- Providing excellent customer service by engaging guests in conversation while pouring drinks or refilling glasses as needed.
- Checking identification of customers to verify age requirements for alcoholic beverage purchases.
- Utilizing POS systems for order entry accuracy and efficient payment processing.
Bartender
Mariscos Playa de Ixtapa
Perris, California
05.2022 - 12.2024
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Cleansed glasses with sanitizing solution after each use.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
Beertender
Craft Brewing & Kitchen
Lake Elsinore , California
04.2023 - 05.2024
- Greeting customers in a friendly manner, taking orders accurately and efficiently.
- Providing excellent customer service by engaging guests in conversation while pouring drinks or refilling glasses as needed.
- Attending staff meetings and training sessions as required by employer.
- Performing opening, closing duties such as setting up, breaking down the bar area accordingly.
- Checking identification of customers to verify age requirements for alcoholic beverage purchases.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Skills
- Beer tasting
- Cleanliness and hygiene
- Identification verification
- ABC regulations
- Highly reliable
- Outstanding customer service
- Courteous
- Anticipating guest needs
- Menu memorization
- Bar equipment use
- Changing beer kegs
- Recipe and menu memorization
- Cash and credit transactions
- Multilingual in Spanish
Timeline
Beertender
The Drunken Elephant Pizza & Brews
01.2025 - Current
Beertender
Craft Brewing & Kitchen
04.2023 - 05.2024
Bartender
Mariscos Playa de Ixtapa
05.2022 - 12.2024