Domenick Ciccone
Bronx ,NY
Summary
Entrepreneurial leader with solid history of success over remarkable (10)-year career. Build operations from ground up with strategic and salable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.
Motivated to bring strong leadership and planning talents to new environment with room for advancement. Proven skills in building and directing strong teams to achieve challenging objectives. Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
19
19
years of professional experience
Work History
CEO
Exquisite Tile & Design
05.2015 - 03.2024
- Led startup and opening of Tile business and provided business development, creation of operational procedures and workflow planning.
- Enhanced operational performance by developing effective business development strategies, systems and procedures.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
- Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverable.
- Secured long-term accounts, managing sales presentations to promote product and brand benefits.
- Managed over (20) customer inquiries per day by answering questions on available stock and product performance.
- Hosted fundraising events for various charities to boost brand awareness and community engagement.
- Negotiated with vendors to acquire products at discounted price, saving $500-$100,000 per year.
- Oversaw daily operations of Tile business, including (4) employees across (1) location.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Window and Door Installer
Jalco
01.2013 - 01.2015
- Prepared, cut and installed over 5000 Windows & Doors.
- Organized assigned tasks for completion on individual and team levels.
- Safely operated power saws, planers, jointers, routers and pneumatic equipment for (2) Years without accident.
- Constructed over 500 custom Windows & Doors for residential home office areas with 95% customer satisfaction.
- Managed work crews on construction of residential, commercial and industrial buildings.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Earned reputation for good attendance and hard work.
- Worked hand to hand company owner.
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
Manager
Throggs Neck Tile Corp
07.2005 - 12.2008
- Maintained daily record of all transactions.
- Recommended proactive and remedial action to manage business situations.
- Met with customers to discuss options for selection of products and services.
- Maintained current understanding of company offerings to better serve customers and team members with strong knowledge base.
- Processed shipments and maintained stock shelf organization.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective.
- Worked closely with customers to understand needs and resolve diverse issues.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Herbert H Lehman High School
Bronx, NY06.2005
Skills
- Merchandising
- Operations Management
- Sales Growth
- Inventory control
- Design coordination
- Contract negotiation expertise
- Sales leadership
- Project organization
- Customer relations
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Client Relationship Building
- Negotiation
- Relationship and Team Building
- Leadership and People Development
- Business Development
- Staff Management
- Revenue Growth
- Employee Coaching
Timeline
CEO
Exquisite Tile & Design
05.2015 - 03.2024
Window and Door Installer
Jalco
01.2013 - 01.2015
Manager
Throggs Neck Tile Corp
07.2005 - 12.2008
High School Diploma -
Herbert H Lehman High School
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