Domenico Iannizzi

• Accepted and processed customer payments.
• Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
• Collaborated closely with clients during design revisions to ensure their vision was accurately captured before beginning the tattoo process.
• Kept areas neat and clean and equipment sanitized.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Responsible for the management of the first pop-up store of former Vogue Japan Editor, Anna Dello Russo.
• Managed supplier relations and stock levels.
• Promoted local Apulian products and cuisine at major events, including Vivafestival and Polifonic Festival.

Burberry – Knightsbridge, London
October 2017 – December 2018
Burberry Flagship – Barcelona
December 2018 – February 2020

• Fostered a high-performance culture within the team by delivering excellent customer service and exceeding customer expectations at every opportunity.
• Maintained constant communication with customers regarding new products, events, and special upcoming occasions.
• Promoted products and services, generated leads, and initiated sales.
• Demonstrated a “Take Charge” attitude, self-motivation, and commitment to achieving results both within a team and individually.

• Proven ability to motivate and manage staff, with experience in hiring, selecting, and training suitable candidates.
• Achieved sales targets set by the company and maintained excellent communication skills.
• Focused on achieving results with strong organizational and multitasking skills.
• Maximized sales to meet growth targets, supervised staff, and conducted regular evaluations and meetings.
• Managed administrative tasks such as payroll, holidays, special requests, and visual merchandising.
• Responsible for opening and closing the store.

• Contributed to a high-performance team culture by providing excellent customer service and consistently exceeding customer expectations.
• Achieved and surpassed individual sales targets through strategic selling skills, evaluated through KPIs.
• Maintained ongoing communication with clients about new products, events, and future special occasions.
•