Domenika David
Las Vegas,NV
Summary
Experienced insurance broker with a strong sales background and an MA in Communication Studies. Expertise in communication, marketing, and digital audiences. Proven leadership as Head of Marketing and Events at Red Entertainment. Ready to excel in a dynamic marketing role focusing on client satisfaction and strategic communication.
Overview
9
9
years of professional experience
Work History
Licensed Insurance Broker
Goosehead Insurance Agency
03.2020 - Current
- Consistently exceeded Key Performance Indicators (KPIs), achieving outstanding results in Net Promoter Score (NPS), Upsell Efficiency, Save Rate, and Productivity.
- Achieved a remarkable 98% NPS and 92% Upsell Efficiency, showcasing exceptional customer service and strategic upselling.
- Maintained a 96% Save Rate through strong negotiation and client retention skills.
- Surpassed productivity targets with a 105% rating, demonstrating efficient workflow management.
Director of Marketing & Events
Red Entertainment
08.2014 - Current
- Orchestrated successful large-scale events, negotiating contracts, and securing 30% cost savings.
- Crafted compelling promotional materials for comprehensive digital and traditional marketing campaigns, resulting in a 30% growth in online engagement.
- Collaborated with local media outlets, leading to a 25% boost in event attendance.
- Implemented strategic sponsorship programs, securing a 50% increase in sponsorship support.
Education
Master of Arts - Communication Studies
Southern New Hampshire University
Manchester, NH05.2023
Bachelor of Arts - Communication Studies
California State University Stanislaus
Turlock, CA05.2020
Skills
- Market Research
- Public Speaking
- Content Creation
- Crisis Communication
- Brand Positioning
- Marketing Analytics
- Project Oversight
- Strategy Implementation
- Social Media Management
- Visual Communication Design
Timeline
Licensed Insurance Broker
Goosehead Insurance Agency
03.2020 - Current
Director of Marketing & Events
Red Entertainment
08.2014 - Current
Master of Arts - Communication Studies
Southern New Hampshire University
Bachelor of Arts - Communication Studies
California State University Stanislaus