Accomplished leader with extensive experience at Suds City LLC, excelling in business planning and team leadership to drive operational efficiency. Recognized for significantly enhancing customer satisfaction and loyalty through innovative strategies. Proficient in decision-making and company representation, with a strong ability to develop impactful marketing campaigns and cultivate professional relationships. Aiming to leverage these skills to further elevate organizational success.
Overview
9
9
years of professional experience
Work History
President
suds city llc
Sauk Centre, MN
04.2023 - Current
Created marketing campaigns to attract new customers.
Developed strategic plans to increase profitability and efficiency.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Production Worker
Jennie-O Turkey Store
Melrose, MN
09.2021 - 11.2021
Followed safety protocols while operating machines and equipment.
Separated products according to weight, grade and size of material to produce final product.
Pharmacist
farmax
Punta Cana, Dominican Republic
06.2016 - 04.2020
Checked prescriptions for proper contents and labeling.
Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
Trained individuals in how to use devices to promote optimal medical support.
Provided education and guidance on over-the-counter medications, supplements, and health maintenance.
Recommended over-the-counter medications for patients after assessing symptoms.
Answered patient questions and data requests.
Developed and maintained professional relationships with patients to provide personalized care.
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
Verified accuracy of prescription labels before dispensing medications.
Reviewed packages and medication bottles for proper labeling before distributing to patients.
Managed the daily operations of a retail or hospital pharmacy.
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
Counseled patients on drug therapies to ensure proper intakes.
Reviewed prescriptions for accuracy and completeness prior to dispensing.
Prepared medications based on physician orders.
Analyzed physician's medication orders for correctness according to policy guidelines.
Performed quality assurance and medication safety checks to minimize errors and adverse drug events.
Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
Stocked, labeled and delivered medications to patients and caregivers.
Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
Assisted in the selection, dosing, and administration of medications based on patient-specific factors.
Counseled patients on appropriate use of over-the-counter and prescription medications.
Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Managed drug procurement, storage, and disposal processes to ensure medication integrity and compliance.
Supervised staff and motivated top performance against pharmacy objectives.
Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Maintained records of patient profiles, including drug allergies, medications and medical histories.
Education
Bachelor of Science - Pharmacy
Univercity Caribe
Santo Domingo, RD
03-2000
Skills
Team leadership
Business planning
Media relations
Business administration
Decision-making
Company representation
Languages
Spanish
Professional
English
Limited
Timeline
President
suds city llc
04.2023 - Current
Production Worker
Jennie-O Turkey Store
09.2021 - 11.2021
Pharmacist
farmax
06.2016 - 04.2020
Bachelor of Science - Pharmacy
Univercity Caribe
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